Sales Operations Specialist

2 weeks ago

مصر, Egypt Ingram Micro Full time

**Description**

**_Who are we?_**

Ingram Micro touches 80% of the technology you use every day with our focus on **Technology Solutions**, **Cloud**, and **Commerce and Lifecycle Solutions**. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

We are highly committed to expanding our business across Middle East, Turkey and Africa regions. To achieve our ambitious goals, we need talented people to join our team.

In this job of **Sales Operations Specialist **, is a combination of company procedures, business activities and strategic sales implementations within company goals and objectives. The Operations team works closely cross functionally with other departmental peers to collaborate on sales operation plans and company objectives.

**What will you do?**
- Entering Quotes and Sales Order entry one Shop
- Dealing with credit control on releases and Checking status of order at all stages up to receipt to our warehouse
- Informing sales of order status and lead-times
- Backlog Status, Inventory Status - information to sales
- Supporting credit control queries which relate to operations
- Order dispatching and full logistics coordination.
- Managing team as main part.
- Plan operation strategy for sales operation to ensure customer satisfaction.
- Update operation policy one it needed to meet the business requirements.
- Revise customer PO & payment before proceeding.
- Follow up with compliance team for any approvals which are related to internal system.
- Ensure the internal process meets the expected SLA.
- Make daily invoicing report to manage the serial of invoices.
- Give induction to the new employees to know our internal process.
- Make sales returns.
- Inductions Presentations.

**Which Talent do you bring?**
- You must be highly motivated, possess a positive attitude and have excellent organizational skills
- You must understand customer business needs and priorities.
- You must be Pro-active approach to daily responsibilities and Excellent communication skills
- Computer Literate using Microsoft Office, Excellent Time Management skills and Excellent command in English
- You must have Leadership skills

**What's in it for you?**
You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get opportunity to work with passionate team members and stay connected as one family.

**_Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results, Integrity, Imagination, Responsibility, Courage and Talents._**

**_#LI-AG1_

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