Operational and Resilience Risk Manager

**Role Purpose**:
Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to the Country Business and Functions and the entities we operate in.

**This is achieved through**:

- Completing analytical assessments and opining on the control environment of the First Line of Defence (1LOD) within Businesses, Functions and Regions
- Constructive challenge to all businesses, functions and entities within country on their control environment and assessment of risk
- Oversight of emerging risks, strategic business initiatives and local change activity and new/materially changed products
- Analysis of risk exposure across all bank operations and territories to inform capital management and stress testing requirements
- Completing thematic reviews and aggregated reporting of the Non-Financial Risk profile of the bank
- Responsibility for the implementation of HSBC’s Risk Management Framework (RMF) that sets out governance, policies and practices to proactively identify, assess, measure and report on, mitigate and control operational risk exposures associated with HSBC’s businesses and operations at all levels of the organisation.

The Operational and Resilience Risk Manager provides support on both specialist and stewardship activities. Coverage across payments and transaction processing, contingency and physical security risk is required, along with support on operational risk oversight and resilience risk stewardship activities.

The role holder is responsible for ensuring that all EGYPT establishes and adheres to standards for the management of operational risk as set out in the Group’s framework for Enterprise Risk and Operational Risk Management, and that resilience risks are managed within appetite.

The role holder will support the Head of Operational and Resilience Risk, Egypt with coordinating key activities, including responsibility to provide EGYPT,**_ _**operational and resilience risk oversight:

- Ensure the integrity and timely completeness of risk and control identification, assessment and information within the Group’s Risk and Control system of record (Helios) as well as directing documented remediation plans for residual risks
- Supporting with thematic reviews across EGYPT to ensure that risk and control environment is commensurate with the scale and nature of operations
- Supports their operational and resilience risk management and acts as a key contact and escalation for senior stakeholder engagement
- Supports embedding the Risk Management Framework (RMF) and provides advice, guidance and challenge in relation to ORR oversight and internal control effectiveness within EGYPT
- Provides 2LOD oversight of top and emerging risks, ensuring EGYPT** **can mitigate these timely and cost effectively
- Attends control meetings and non-financial risk governance forums, providing both Operational Risk oversight and robust and timely Risk Steward challenge of the First Line of Defence (1LOD) view of the resilience risk profile as required
- Supports developing and promoting an increasingly insightful process based view of ORR risks
- Supports the implementation and embedding of the ORR functional strategy
- Applies risk stewardship review and challenge over Resilience Risk RCAs and control environment.

**Impact on the Business**
- Supports the design of the Operational and Resilience Risk taxonomy and the operational framework
- Supports implementation of the Operational Risk and Resilience Risk frameworks, this includes Risk Strategy, Risk Appetite, Risk Taxonomy and Risk Control Library strategy and policy frameworks
- Provides oversight across EGYPT 1LOD’s adoption of Standards, Processes and Procedures required to implement the Policy objectives
- Provides robust challenge and actionable and contextual guidance across all NFR risks within EGYPT both enabling business growth whilst maintaining related risks within appetite
- Provides effective oversight of RMF including policies, tools and methodologies for use by line management.

**Customers / Stakeholders**
- Represent Operational Risk Oversight and Resilience Risk Stewardship to key stakeholders
- Manage relationships with other ORR teams

**Leadership & Teamwork**
- Lead and role model for non-financial risk aligning with the Bank’s strategy, behaviours and values
- Robustly challenge and influence to ensure how we manage and quantify our risk exposure and fully embed a strong risk management culture and behaviours is effective
- Work effectively across ORR

**Operational Effectiveness & Control**
- Support the continuing development or transformation of Operational Risk operating model to ensure the Country Business Operational Risk operates increasingly effectively and efficiently and is able to deliver HSBC's strategic goals
- Partner with business Le