Sales Administration Executive

Job Introduction

To provide administrative support for the Bupa Egypt Insurance (BEI) Sales Function. Support will be given to all Sales activity including business to business and individual customer groups and will involve a wide range of administrative duties.

To work collaboratively with the Sales and Customer Services teams to support the overall Bupa Global sales growth and customer retention targets. Deliver the highest level of service by taking ownership of day-to-day tasks working with key stakeholders in a timely but professional manner.

Main Responsibilities
- Carry out a wide range of Sales Administrative Support duties
- Carry out KYC (Know Your Customer) activities across all segments based on current guidelines
- The job holder will develop good understanding of products, systems and processes to support the Intermediary Sales Team, Direct team and Corporate with various sales tasks including but not limited to below:

- KYC verification and indexing and other KYC activities
- Generating new business and renewal quotations
- Claims report extraction for Corporate Business
- Workflow distribution across team members
- Updating the CRM systems
- Generating manual contracts for Corporate Groups
- Maintaining quote activity trackers
- Work with Sales Teams supporting the creation, development and publishing of any required marketing collateral in order to support sales pitches
- Coordinate sales pitch meetings, organising both internal and external parties’ availability
- Assist in the preparation of presentation and internal reporting materials including executive and board level
- Maintain and update client records and data
- Monitor the Sales Mailboxes and respond to administrative requests to ensure they are never full as this prevents quotes being sent
- Build strong working relationship with the service departments in order to ensure smooth hand over of clients from sales to service
- Support with specific projects for the Sales Function as required.
- Previous experience in a customer facing administrative role
- Advanced word processing skills, including Word, Excel and Powerpoint
- Advanced knowledge of Microsoft Outlook
- Self-motivated, articulate and numerate with an ability to negotiate and deal with people at all levels both internally and externally
- Excellent communication and presentation skills
- Ability to communicate effectively at all levels.
- Excellent attention to detail.
- High standard of written and spoken English
- Good understanding of a Sales environment desirable

Experience of working in a regulated environment highly desirable

About The Company

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Bupa’s purpose is longer, healthier, happier lives and making a better world.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.

**Bupa Global**

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.

**Application process**:
If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.