Merchandise Manager

DPH Merchandise Manager

**Role Purpose**:
The Merchandise Manager is responsible for supporting sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role holder is responsible for ensuring the quality and efficiency of the stores while managing all suppliers.

**Role Details - Key Responsibilities and Accountabilities**:
**Planogram**
- Collaborate closely with store’s team to ensure optimal execution of Planograms
- Ensure all stock is merchandised and displayed according to standards

**Merchandising Strategy**
- Maintain contacts with the vendors in order to ensure timely delivery of goods and ensure inventory plans are executed to meet the required standards
- Partner with merchants to forecast the future trends and predict exact demand while ensuring that products are delivered on time
- Manage and develop effective weekly, monthly, quarterly and yearly merchandise plans.
- Lead and oversees the buying requirements and formulate a buying plan and budget for the brand/category and ensures proper monitoring of orders
- Coordinates regular meetings with Operation Managers/Store Managers to share insights arising from market dynamics and brand/category performance
- Assist in communicating comprehensive product and financial strategies while overseeing pricing procedures
- Ensure accurate execution of in-store visual merchandising standards and guidelines
- Ensure all products are available within brand range
- Ensure all visual equipment is safely stored and kept in good condition
- Collaborate with all stakeholders to deliver a strong and consistent brand image within the store
- Ensure promotions and best-selling products are featured in key locations in the store
- Support the creation of a merchandising / design criteria in line with the design guidelines

**Training and Product Knowledge**
- Maintain detailed knowledge of the products in store
- Participate in the trainings workshops to demonstrate best practice when displaying new items
- Develop a merchandising manual guideline for stores
- Maintain an updated list of all branding elements, with exact dimensions for each product
- Research local trade shows to source new ideas in the field of merchandising

**Policies and Procedures**
- Manage the implementation of the merchandising design criteria
- Implement the MAF Retail values in the assigned area of responsibility and ensure that it is adhered to and exhibited

**Collaboration**
- Collaborate closely with Replenishment Team to ensure that layouts reflect inventory levels
- Develop replenishment strategies to elevate business revenue
- Collaborate with the Marketing department for the development of the promotion leaflet

**Human Capital Responsibilities**
- Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
- Provide training and feedback to direct reportees when required

**Definition of Success
- Implementation of planogram and visual display design
- Efficient pricing strategies
- Coordinating buying plan
- Communicating product and financial strategies
- Identification and resolution of store violations
- Implementation of product training programs
- Implementation of design guidelines

**Personal Characteristics and Required Background**:
**Minimum Qualifications/education**
- Bachelor’s Degree in Administration or Marketing

**Minimum experience**
- 7+ years in a similar position

**Skills**
- Strong planning and organization
- Product/category/brand knowledge
- Industry Knowledge
- MS Office and tools
- Analytical skills
- Excellent communication and presentations