Business Operations Billing Specialist

2 weeks ago

مصر, Egypt CEQUENS Full time

As Billing Account Payable / Account Receivable Specialist at CEQUENS, you must be outstanding in data and reconciliations, working within the entire order to cash cycle and focus on day-to-day duties related to customer/vendor billing. Working closely with finance - sales (Enterprise - Wholesale), ensuring sync of payable plans with finance team and co-ordinate follow-up payments with all stockholders. Initiate the billing cycle by exporting clients bills, followed by communication and follow-up via different alerting models. Manage aging collection report and communicate with different stakeholders delinquencies for further actions. We are looking for demonstrated problem-solving, strong interpersonal and communication skills. Solid experience working with large volume transactions and strong attention to details. provide first-class experience that leaves our users highly satisfied and expect each new member of the team to treat our clients like kings.

**Responsibilities**:

- Manage and initiate the billing/credit cycle for Enterprise and Wholesale clients
- Manage CEQUENS service providers account payable
- Manage and maintain aging collection reporting system
- Manage and communicate billing conflicts in alignment with different stakeholders
- Manage and communicate providers/clients commitments
- Generate monthly postpaid clients bills/invoices using CEQUENS systems within agreed SLA
- Validate postpaid invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate
- Manage and update clients accounts credit/balance reference to direct communication with clients/account managers
- Follow-up prepaid customer payments and update system/credit notes
- Escalate late postpaid-prepaid payments to concerned teams in order to take proper actions
- Validate account payable invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate/price and cost
- Update and maintain aging collection report by total invoices/different currencies on monthly basis, ensuring accuracy
- Update aging collection report by payments dates in alignment with finance team
- Verify and escalate discrepancies in terms of traffic volumes/rate/price/cost differences internally with different stakeholders (Routing - Core Technical team) in order to fetch root cause
- Take corrective refund action according to stakeholders investigation outcome after alignment and approval of management team reference to approval matrix
- Co-ordinate disputes internal process with stockholders and resolve with customers
- Manage and follow-up netting process with service providers in alignment with finance team
- Manage and communicate service providers/clients commitments to different stakeholders in order to maximize profit margins
- Manage alerts/warnings to our clients based on agreed timing (Enterprise - Wholesales)
- Follow-up customer invoices collections in alignment with finance team and take necessary actions on CEQUENS system to reflect payments

**Requirements**:

- Minimum of 2-3 Years of Experience in the same field.
- Bachelors degree in Business Administration or any other related field.
- Strong Communication and Time Management Skills.
- Preferable to have customer planning skills as an area of expertise.

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