Network Security

19 hours ago

Cairo, Egypt Misr Technology Services Full time

**Key Responsibilities**:

- Assist in configuring, managing, and troubleshooting Cisco network devices (routers, switches) in a LAN/WAN environment.
- Support the deployment, configuration, and maintenance of Cisco Unified Communications (CUCM, UCCX, IM & Presence, CUC, VG, and Expressway) and VoIP solutions.
- Monitor network performance and perform routine maintenance tasks, including firmware upgrades and patch management.
- Participate in diagnosing and resolving network and VoIP-related issues to ensure mínimal downtime.
- Collaborate with senior network engineers on complex troubleshooting tasks and network optimization.
- Assist in implementing security measures, including firewall rules, VPNs, and access control lists (ACLs).
- Work with QoS policies to ensure optimal voice and data traffic flow across the network.
- Maintain accurate documentation of network configurations, VoIP settings, and troubleshooting steps.
- Help manage IP addressing schemes, VLANs, and subnetting for efficient network segmentation.
- Engage in disaster recovery planning and implement network redundancy protocols, including DMVPN and HSRP.
- Provide end-user support for VoIP phones, softphones, and related hardware/software issues.
- Stay updated with the latest Cisco certifications, network technologies, and VoIP industry trends.

**Required Skills and Qualifications**:

- B.Sc. degree in Computer Science, communications, or electronics engineering
- Experience: 0-2 years in the Network & VOIP field.
- Entry-level Cisco certification (CCNA or working towards CCNA).
- Basic knowledge of Cisco IOS commands and networking protocols (TCP/IP, BGP, OSPF, EIGRP).
- Familiarity with Cisco Unified Communications Manager (CUCM) and VoIP concepts.
- Understanding of network security principles (firewalls, VPN, ACLs, and encryption).
- Ability to work in a collaborative team environment and communicate effectively.
- Strong analytical and problem-solving skills, with attention to detail.
- Willingness to learn and adapt to new technologies and processes.

**Preferred Qualifications**:

- Experience working with Cisco networking devices (routers, switches) and basic VoIP technologies.
- Exposure to DMVPN and security best practices in a Cisco environment.
- Familiarity with network monitoring tools such as SolarWinds, NetScout and PRTG.
- Knowledge of scripting or automation tools (Python) is a plus.
- Additional Cisco certifications (CCNP, CCNA Collaboration) are a plus.

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