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Receptionist and Call Center

2 weeks ago

القاهرة, Egypt High Art Full time

Greet and welcome visitors to the organization in a professional and friendly manner.
- Answer and direct phone calls to the appropriate departments or individuals.
- Responding to clients inquires either they were received through phone calls, what's app or SMS.
- Provide accurate and up-to-date information to callers and visitors.
- Handle incoming and outgoing mail and packages.
- Handle customer complaints and resolve issues effectively and efficiently.
- Collaborate with other team members to provide support in busy periods

**Requirements**:

- Ability to maintain a positive attitude
- Females Only
- Proven work experience as a Real estate admin, Receptionist, Front Office Representative or similar role
- Good in English
- CRM experience is a plus
- Effective Communication skills in both verbal and written forms
- Proficiency in Microsoft Office suite and office equipment
- Ability to multitask and prioritize tasks with a positive attitude
- Experience in a similar role is preferred