Site Liaison Officer Mandarin Speaking

2 weeks ago

Cairo, Egypt International SOS Full time

**About the role**:
Provide quality logístical support and liaison with rotational staff in area of responsibility which will lead to professional and efficient service delivery to the client.

**Key responsibilities**:

- Develop and manage staff rosters on Kronos, ensuring timely updates and approvals.
- Coordinate visa arrangements for staff, including renewals and documentation.
- Arrange travel and accommodation for staff rotations, ensuring compliance with company policies.
- Communicate with clients and staff regarding deployment details and meet-and-greet services.
- Manage timesheets and payroll reports, ensuring accurate and timely submissions.
- Assist in recruitment and onboarding of new staff, including training and induction.
- Handle resignations and terminations, following demobilization procedures.
- Maintain staff files with necessary documents and ensure updates on Oryx.
- Ensure high standards of customer service, promoting teamwork and positive attitudes.
- Adhere to occupational health and safety protocols, including mandatory training and reporting hazards.

**About you**:

- Computer Literate
- Professional written and verbal communication skills
- Chinese, Arabic and English Speaker
- Time management
- Team player
- Leadership
- Cultural awareness
- Able to adapt to a fast paced and changeable environment.

**Qualifications and Experience**:
3 years of experience in one or more industries: logistics, operations, communication, travel, administration, customer service, human resources.

Experience in operations or travel industry is a significant advantage

University Degree

English language skills (oral and written) essential. Mandarin Language Skills (oral and written) an absolute must.

Minimal travel required

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