Commercial Development Manager

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

**Our People is our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**

**About The Role**:
As a **Commercial Development Manager **you will be responsible for leading and overseeing the business growth, in addition to supporting the business development team of our organization. You will play a pivotal role in driving growth, expanding our client base, and securing new business opportunities.

**Key Duties & Responsibilities**:

- Developing industry penetration strategy and identify gaps and opportunities.
- Studying target Industry and specific target accounts to develop a business development report prior to approach or meeting setting with said accounts.
- Supervising research efforts by the team, particularly on targeted accounts, to inform strategic decision-making.
- Assist in following up on new business opportunities and setting meetings.
- Attend and participate in business meetings as applicable.
- Crafting comprehensive proposals and necessary documentation for Requests for Proposals (RFP) in diverse sectors like telecom, banking, and governmental domains.
- Developing proposals tailored for both targeted and existing clients, ensuring alignment with business objectives.
- Assist in the relationship management communications of the portfolio of existing accounts and potential accounts.
- Assist on closing business partnerships with target clients and achieving set KPIs.
- Performs internal and external quality assurance on newly contracted accounts by following up on the key features of the contractual agreement.
- Forecasting and preparing the budget for the company's new business endeavors.
- Collaborating with cross-functional teams to contribute to the company's scalability strategy.
- Creating essential presales documents to support the business development team throughout the sales process.
- Cultivating and managing relationships with strategic accounts, aiming to generate new leads and opportunities.
- Working closely with various teams to drive and execute strategic initiatives, fostering a cohesive organizational approach.
- Prepare weekly & monthly commercial reports detailing presales and business. development challenges, efforts, and achievements, in comparison to the company's predefined targets.
- Leading and managing a dynamic team of commercial development (presales) professionals to achieve collective and individual goals.
- Providing guidance and mentorship to team members, fostering professional growth and skill development.
- Conducting regular team meetings to align objectives, share insights, and address challenges.
- Overseeing the assignment of research tasks and projects, ensuring efficiency and effectiveness in achieving strategic goals.
- Setting performance metrics and targets for team members, monitoring progress, and conducting performance evaluations.
- Ensuring effective communication within the team and promoting a results-driven and client-focused mindset.
- Facilitating cross-functional collaboration between the commercial development team and other departments to streamline processes and achieve organizational objectives.
- Spearheading initiatives to enhance team efficiency, effectiveness, and overall contribution to the company's success.
- Acting as a liaison between senior management and the commercial development team, ensuring clear communication of goals and expectations.

**Requirements**:
**Required Skills &Abilities**:

- Excellent organizational and leadership skills.
- Outstanding communication and interpersonal abilities.
- Fluent in both English and Arabic, French language is a plus.

**Education & Experience**:

- 5-8 years of experience in business or sales development.
- BSc/BA in business administration, finance, economics or relevant field; MSc/MA is a plus.
- Proven experience in Presales & Business Development.
- In-depth knowledge of Sector industries.
- Exposure in working on key accounts.
- In-depth understanding of market research methods and analysis.
- Commercial awareness partnered with a strategic mindset.

**Benefits**
- Private Medical Insurance & life cover.
- Transportation & Mobile Allowance Benefit.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perk