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Small Business Investigation Senior Officer

2 weeks ago

مصر, Egypt EGBank Full time

Description

Responsible for listing all registered cases sent for verifications on a tracking sheet for proper monitoring.

Insuring the quality of the received reports from external agencies by sending sample visits

Ensure that the verification reports are received from external agencies according to the agreed TAT.

Conducting sample calls to check the agencies quality and report findings / actions to be taken if needed

Responsible for the preparation of the Agencies & I-Score monthly invoices.

Carrying out all searches for the client in the various systems such as I-Score, NID, ACP, Protesto, CR Validation

Responsible for dealing with external agencies for customers, companies, auto dealers and suppliers field visits, considered as the key person for sending and receiving field visits reports and re-sending them to the credit assessment team or concerned department.

Tracking sheet to be updated by listing sampled cases on daily basis.

Conduct Field verification and discussing the business nature as required

Conducting online research as required

Interviewing the related parties during the visit to mitigate risks and determine any fraudulent activities / information provided.

Conducting photographic and audio surveillance during field visits to provide real ground based data.

Cross sample verification to ensure desired standards are maintained

Insuring the quality of the field visits reports are up to the desired standards

**Qualifications and Experience**:
Bachelor’s degree in Business Administration, commerce, law or a related field. -related certifications are considered an asset

From 3+ years of experience in the investigation Field, Preferred exposure in Fraud, investigation, compliance

Experience within Banking Industry will be considered as an asset

**Skills**:
Excellent command of English and Arabic languages (written and spoken)

Excellent negotiation skills

Excellent communication skills

Excellent planning and organizing skills

Excellent Business Acumen of external market and up-to-date market trends and practices.