Business Analyst Wpb

Employs an improvement mind-set to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
- Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve.
- Uses systemic thinking and creativity in devising solution options.
- Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
- Articulates or translates complex information in clear, meaningful and structured way to suit audience
- Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
- Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively
- Defines requirements management, designs solutions and structures based on business requirements
- Identifies areas of impact on the target operating model and designs activities to mitigate impact
- Challenges business intent in a constructive manner
- Manages the change audience with communications, training and development
- Supports the programme management with impact assessment for change requests
- Manages responsibilities, objectives and task allocations for large project or programme to ensure the individuals are being used in accordance with their skills
- Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams

Requirements

**Requirements**:

- Strong Business analysis, requirements gathering and design techniques skills
- Change management and implementation management techniques and approaches
- Basic Business reengineering knowledge
- Waterfal and Agile / scrum methodologies of project delivery
- Change Adoption activities
- Knowledge of project management tools such as Clarity/ JIRA/ MS Office/Visio
- Understanding of banking and/or financial services industry and/or shared services organizations
- Relevant experience in business analysis, design, change and implementation on complex projects across countries or regions
- Overall financial services industry knowledge with specific functional expertise
- Extensive experience in requirements gathering and design activities with a mix of business, operations and technology focused projects
- Analytical and problem solving skills
- Ability to work independently and proactively
- Experience with running meetings over video or teleconference in English
- Effective communication, inter-personal and negotiating skills
- Ability to use Design Thinking approach framework
- Proven ability to work across regions, senior stakeholders and business sponsors
- Strong organisational skills and ability to pick up work right away in any phase
- Solid experience in Change Adoption processes, plan and implement change interventions to enable smooth transition to Business as usual, from requirements gathering, communications till end user training
- Impactful communication
- Change and Implementation Management
- Stakeholder Management
- Process Re-engineering
- Consultancy

**Optional**:

- Certification of Competency in Business Analysis (CCBA) - Desirable
- Certified Business Analysis Professional (CBAP) - Advantage
- Lean Six Sigma Yellow / Green Belt - Advantage
- Experience with transformation changes in consulting capacity - Advantage
- Knowledge of Business Transformation Frameworks, methodologies and best practice techniques - Advantage