Quality Assurance Team Leader

**Title**:Quality Assurance Leader** **Reports to: Head of Manufacturing** **Location: Cairo - Badr Industrial Zone** **Industry: Food manufacturing** **Job Summary**: The Quality Assurance (QA) Leader will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability...

1) Plan, initiate and implement Corporate customer satisfaction surveys & Analysis, including the following tasks: - Execute project Milestone and frequency of surveys requires by governance covering B2B and B2C scope - Vendors Relationships & Outsourcing Management - Analysis and insights - Follow up corrective action & drives continuous improvement...

**ROLE SUMMARY** The purpose of the Quality Assurance position is to oversee Quality Assurance (QA) teams in each of MAF-GS's functions, including Finance, Human Capital, Government Relations, and Procurement. This requires ensuring that each function has a QA team member who reports to this role and collaborates with the team member within his designated...

_**job Responsibilities**:_ - Audit all departments especially sales, C.S, and Translation transactions. - Issuing Q.A guidelines. - Monitor inbound & Outbound calls and evaluate agent’s performance concerning the quality of service offered through all channels. - Provide clear insight into performance drivers and the levers which impact performance. -...

Company Description Informa is the world’s leading business intelligence, academic publishing, knowledge and events business. We serve customers in many different industries, from Life Sciences to Finance, Education, Agriculture and TMT. Listed on the London Stock Exchange and a member of FTSE 100, with over 10,000 colleagues working in more than 30...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Experience of Quality Assurance and Team Management is ESSENTIAL** Multicare Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

**Project** Description**: - Delivery Quality monitoring team is a dedicated quality group with three major responsibility areas: - Software engineering process establishment and improvement (including ASPICE assessments and tailoring of the standard process) - Quality assurance (process and work product auditing) - Tools and technologies (maintenance,...

**Project** Description**: - Delivery Quality monitoring team is a dedicated quality group with three major responsibility areas: - Software engineering process establishment and improvement (including ASPICE assessments and tailoring of the standard process) - Quality assurance (process and work product auditing) - Tools and technologies (maintenance,...