Release Train Engineer

The Release Train Engineer (RTE) is responsible for leading and coordinating Agile Release Trains (ARTs) to deliver successful programs and projects within CEQUENS. This role involves guiding the ART and its associated teams through Agile processes, removing impediments, and facilitating continuous improvement. The RTE collaborates closely with Product Managers, Solution Architects, and other stakeholders to ensure alignment of business and technical priorities, thereby driving efficient delivery of high-quality products in alignment with CEQUENS’s objectives and values.

**Main Areas of Responsibility**:
**Facilitation and Coordination of Agile Release Train (ART)**:

- Oversee the ART planning process, ensuring all teams align on objectives, milestones, and deliverables.
- Facilitate PI (Program Increment) planning events, ART sync meetings, and System Demos.
- Ensure alignment of team and ART goals with business objectives and technical requirements.

**Continuous Improvement and Agile Practices**:

- Foster a culture of continuous improvement by guiding teams in implementing Agile and Lean principles.
- Conduct retrospective meetings post each PI to assess performance and identify improvement opportunities.
- Coach and mentor Scrum Masters, Product Owners, and other ART members in Agile methodologies to enhance efficiency and productivity.

**Stakeholder Engagement and Communication**:

- Act as the main point of contact between the ART and external stakeholders, providing updates on progress, risks, and dependencies.
- Collaborate with Product Management, Solution Architects, and other stakeholders to manage cross-functional dependencies and prioritize features.
- Ensure transparency and effective communication throughout the ART by providing relevant metrics, reports, and updates.

**Risk Management and Issue Resolution**:

- Identify and resolve risks, issues, and impediments affecting ART performance.
- Work closely with Product Owners and Scrum Masters to escalate critical issues and ensure timely resolution.
- Maintain a risk register and follow a proactive approach to mitigate potential blockers.

**Performance Tracking and Reporting**:

- Develop and monitor ART performance metrics to assess efficiency and productivity.
- Provide regular reports on ART progress, resource allocation, and sprint outcomes to senior management and stakeholders.
- Support teams in establishing realistic timelines and milestones based on data-driven performance metrics.

**Program Alignment and Strategic Planning**:

- Collaborate with senior leadership to ensure ART objectives align with CEQUENS’s strategic goals.
- Participate in portfolio-level discussions and assist in prioritizing initiatives that support CEQUENS's growth and impact in the CPaaS market.
- Assist in roadmap planning and resource allocation based on ART capacity and strategic objectives.

**Requirements**:
**Education**
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

**Experience**
- Minimum of 5 years of experience in a similar role within a technology or communications organization.
- Certification in Agile (SAFe RTE, SPC, or similar) is strongly preferred.

**Skills**
- In-depth knowledge of Agile methodologies, particularly SAFe, Scrum, and Kanban.
- Experience in leading and coordinating multiple cross-functional teams.
- Proficient in Agile tools such as Jira, Confluence, or equivalent.
- Strong problem-solving and decision-making skills.
- Excellent communication and facilitation skills with the ability to work with cross-functional stakeholders.
- Ability to analyze data and metrics to guide decision-making and assess team performance.
- Strong leadership and interpersonal skills.
- Detail-oriented with a strategic mindset.
- Ability to work in a dynamic, fast-paced environment with a focus on continuous improvement.