Data Network Qos

3 days ago

الجيزة, Egypt اورنچ مصر Full time

About the job Data Network QoS & CEM, Supervisor

**purpose of the job**

Responsible for evaluating, monitoring and troubleshooting all the performance aspects of the services carried over the Data Network, End to End, across/from the Data Network perspective.

**Duties and responsibilities**
- Data Network E2E Quality of Service Health Check Reporting.
- Build the database for all network elements across the network.
- Handling Quality Incidents and Complaints related to data network.
- E2E Service Reports/Dashboards creation/development, analysis and troubleshooting across the data network.
- Handling/Supporting during TX/Service outages.
- Achieve and maintain a high QoS level of the data network and ensure high quality performance while Identifying areas of enhancement proactively.
- Monitor, audit and report the data network links/nodes performance and availability through daily/weekly/ monthly assessment reports.
- Monitor network performance, troubleshoot and isolate failures related to data network nodes, provide proactive recommendation to enhance performance.
- Service Delay and Packet loss analysis & troubleshooting mile by mile across the data network.
- Audit the performance and availability parameters, ensuring optimum values.
- Establish a direct relationship between the customer experience & the data network performance issues to interpret/correlate the impact of such issues on customer experience.
- Interact with all departments and vendors to ensure all issues to be addressed from data network.
- Identify and perform diagnosis & investigations of data network problems that directly impact customers.
- Fill the gaps between the different technology teams and act as a liaison between them to reach the best E2E customer journey.

**job specification**

**EDUCATION**
- B.Sc. in telecommunication and electronics engineering.
- CCNP Certificate, CCIE or Service Provider is a plus.

**Experience**
- 3-5 Years in Core Networks and telecom field.
- Good knowledge in GSM/3G/LTE Architecture.
- Good knowledge in VAS, SDM/HLR, IN Architecture.
- Good knowledge in Packet Core (MME/PCRF/SGSGN/GGSN/.. )
- Solid knowledge of data network concepts and devices; IP networks, MPLS, Traffic Engineering
- Good Experience in Routing & Switching (OSPF, BGP).
- Aware of IP QoS, congestion management, traffic policing & shaping and QoS best practices.
- Good knowledge of network elements administration and management concepts including SNMP, Network Telemetry, KPIs, and translating MIB files
- Hands on experience in Cisco and Juniper Nodes.
- Good knowledge in scripting.

**skills and abilities**
- Troubleshooting skills.
- Computing and Scripting skills.
- Ability to work under stress and meet deadline.
- Analytical Thinking and Decision Making.
- Root Cause Analysis.
- Result Orientation.
- Business Sense.
- Self motivated and humor.
- Ability to work in teamwork.
- Very good in communication skills.

  • Advisor, Core

    1 week ago

    الجيزة, Egypt اورنچ مصر Full time

    About the job Advisor, Core & Corporate IP Data network Security - Planning and development of Data Network security. - Develop and evolve highly available, effective and efficient technology infrastructure security products and services. - Capacity planning for data network security components - Remain at the cutting edge of security issues surrounding...

  • Sr. Supervisor, Quality of Service Systems

    7 days ago

    الجيزة, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Quality of Service Systems Development **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and...

  • Sr. Supervisor, Quality of Service Systems

    7 days ago

    الجيزة, Egypt Orange Full time

    **Purpose of the Job** Developing CEM Solution (Customer Experience Management) and implementing to maintain and enhance the overall E2E customer experience & satisfaction for all business domains. Developing and maintaining all network quality tools and any needed enhancements, and contribute to the integration of newly purchased products to improve...

  • Sr. Manager, Converged Transport Network

    7 days ago

    الجيزة, Egypt Orange Full time

    **Purpose of the job** - Strategic planning and development for network optimization and performance improvement projects across orange converged transport network to fulfill Orange business objectives through providing new optimization solutions, techniques, tools, processes for fixed and mobile services roadmap. - Ensure highest performance of all...

  • Sr. Manager, Converged Transport Network

    7 days ago

    الجيزة, Egypt اورنچ مصر Full time

    About the job Sr. Manager, Converged Transport Network Optimization & Performance **Purpose of the job** - Strategic planning and development for network optimization and performance improvement projects across orange converged transport network to fulfill Orange business objectives through providing new optimization solutions, techniques, tools, processes...

  • IT Specialist

    7 days ago

    الجيزة, Egypt BayanTech Full time

    Maintaining computer networks and systems including software, routers, and other physical hardware. - Provides support for WAN and LAN network connectivity or related network issues for the user community. - Configure network devices as directed. - Analyzes network activity and network problems to discover and prevent systematic errors. - Backup and restore...

  • Lead, Transmission Budget Planning

    2 weeks ago

    الجيزة, Egypt اورنچ مصر Full time

    About the job Lead, Transmission Budget Planning & Control **Purpose of the job** Coordination between Transmission platforms and across Technology teams to support B2B, ELOB and Fixed Network New / Upgrade requests, tracking progress, and leading communication with Commercial teams to transform Fixed requirements into technical solutions. **Duties and...

  • Senior IT Infrastructure Engineer

    7 days ago

    الجيزة, Egypt Future Group Full time

    **Position: Senior IT Infrastructure Engineer** **Scope**: The Senior IT Infrastructure Engineer is responsible for ensuring the company's IT infrastructure remains highly available, performant, and secure. This includes designing, managing, and maintaining infrastructure components such as firewalls, virtual environments, Wi-Fi, PBX/VoIP systems, data...

  • Website Officers for Dozzan.com

    7 days ago

    الجيزة, Egypt montasser investment Full time

    Conserves operation time of updating music websites through excellent typing speed. Loves music and movies. **Duties**: - Maintains website content by setting, monitoring, and confirming data; checking and rechecking, screening, researching, and managing data. - Updates personal entertainment background through research, and maintaing market knowledge. -...

  • Senior DevOps Engineer

    7 days ago

    الجيزة, Egypt ExaCall Full time

    Manage and maintain Proxmox hypervisor environments. - Oversee the management of Linux servers, including provisioning, scaling, and performance tuning. - Implement and manage containerized environments using Docker. - Orchestrate container deployments and manage clusters using Kubernetes. - Implement and manage backup solutions to ensure data integrity and...