Retail Customer Service
1 week ago
Mr. Tailor is Egypt’s largest Clothing Alterations franchise with over 20 stores located in high streets across Egypt. We specialise in clothing alterations and repairs, with selected branches providing dressmaking.
We are seeking to highly motivated customer focused individuals to fill our Customer Service position in our main office in Maadi.
**To perform the following tasks**:
- Develop strong relationship with customers
- Communication skills to coordinate between couriers and customers to handle delivery services provided by our company.
- Resolve customer issues and complaints in accurate and timely manner, to ensure that appropriate actions are taken and customers are ultimately satisfied.
- Interacts with customers via telephone, online chat, or in-person to provide support and information.
- Manage the daily/weekly/monthly report
- Handling Loyalty programs, gift cards and discounts to attract more Customers
N.B. Females Only. Retail customer service experience in fashion apparel is preferred.
**Salary**: E£4,000.00 - E£6,000.00 per month
Ability to commute/relocate:
- Maadi: Reliably commute or planning to relocate before starting work (required)
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