Learning and Development Specialist

**Company Profile**:
At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.

We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.

Be part of the most successful purpose-led business in the world. Can see the true impact that you’re having in the work you do - every small thing counts.

**Job Scope**:
The job scope for a Learning and Development (L&D) Specialist in HR Operations involves creating, implementing, and managing training and development programs for employees within the human resources function. The role aims to enhance the skills, knowledge, and capabilities of HR staff and improve the overall effectiveness of HR operations. Here are the typical responsibilities and activities of an L&D Specialist in HR Operations:
**Training Program Development**:

- Design, develop, and update training programs tailored to the needs of HR professionals, including topics such as HR policies and procedures, compliance, employee relations, and HR technology.

**Training Delivery**:

- Facilitate training sessions, workshops, and webinars for HR staff, ensuring that the content is engaging and effective.

**Onboarding and Orientation**:

- Develop and deliver orientation and onboarding programs for new HR team members, helping them become familiar with the organization's culture, practices, and policies.

**Training Needs Assessment**:

- Identify training needs within the HR department through assessments, surveys, and feedback from HR staff and management.

**eLearning and LMS Management**:

- Oversee the use of eLearning platforms and Learning Management Systems (LMS) for HR training and development.

**Compliance Training**:

- Ensure that HR professionals receive necessary compliance training to adhere to labor laws, regulations, and company policies.

**Soft Skills Development**:

- Offer training on soft skills, such as communication, conflict resolution, and leadership, to enhance the interpersonal and leadership skills of HR team members.

**Content Development**:

- Create training materials, presentations, eLearning modules, and other resources to support training initiatives.

**Feedback and Evaluation**:

- Collect feedback and conduct evaluations to assess the effectiveness of training programs, making improvements as needed.

**Continuous Improvement**:

- Stay current with industry trends and best practices in HR and L&D to continuously improve training programs.

**Professional Development**:

- Support HR staff in their career development by offering resources, advice, and guidance on HR certifications and skill enhancement.

**Record-Keeping**:

- Maintain records of training attendance, completion, and certifications for HR staff.

**Collaboration**:

- Collaborate with HR leaders and department heads to align training programs with organizational goals and HR strategy.

**Roles & Responsibilities**

**Design and development**
- Designs and develop quality learning content, materials and resources including e-learning materials.
- Review and edit existing learning material and ensure it meets the current needs.
- Conduct market research for relevant department needs to attain strategic objectives and goals.
- Conducts training needs analysis, learning needs analysis for different stakeholders, market needs and provide advice and training options to the learning and development manager and key internal staff.

**Trainers Relations**
- Develop and maintain templates and contracts relevant for the training programs.
- Develop reporting and evaluation templates for the assessment of training facilitators and training programs.
- Ensure standardization and quality of program.

**Planning**
- Contribute in setting department priorities and strategy with the support of the department manager.
- Monitor and evaluate progress of agreed upon strategic goals.
- Develop the programs work plan sheet and contribute to department budget planning.
- Contribute to managing and tracking programs plans and budget and make sure it’s aligned with the agreed-on goals and available resources.
- Identifies, supports, and announce opportunities of best practices across the team and implement new and improved processes.
- Conduct research for different relevant project topics for different purpose that fulfills the organization goals, missions, and objectives.

**Execution**
- Implement, maintain, facilitate induction and on floor training programs to ensure employees skills and knowledge are up to date.
- Deliver Induction Training course to new-comers within agreed parameters to make sure that they are competent to deliver the required service.
- Work closely with Ops and attending