Customer Success Specialist

1 week ago

الدقي, Egypt Transpioneers Full time

**Key Responsibilities**:

- Analyze market trends, competition, and customer needs to identify growth opportunities.
- Develop and implement strategies aimed at increasing revenue and market presence.
- Set and achieve measurable business development goals.
- Establish and maintain strong relationships with potential and existing clients, partners, and stakeholders.
- Negotiate contracts and agreements to secure lucrative business deals.
- Understand client needs and tailor solutions to ensure high levels of satisfaction.
- Collaborate with internal teams, including project managers and operations, to effectively meet client needs.
- Coordinate with the marketing team to create impactful campaigns and promotional materials.
- Monitor and track the success of business development initiatives through various metrics.
- Report on progress to senior management, providing insights for strategic adjustments.
- Develop and manage budgets for business development activities.
- Ensure compliance with company policies, legal requirements, and industry regulations.

**Job Requirements**:

- A university degree or equivalent qualification in business development.
- Minimum of 5 years of experience in business development within the translation industry.
- Established network of professionals and clients in the translation field **especially in the GCC market.**:

- Exceptional negotiation and communication skills (verbal and written).
- Fluency in English is required; fluency in additional languages is a plus.
- Strong presentation skills with the ability to close deals.
- Proven team leader with excellent interpersonal skills.
- Strong problem-solving abilities.

Pay: E£66,588.00 - E£73,821.00 per year

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