Online Ordering Specialist

Receiving orders from customers via our website, Instagram, mail, phone, or other means.
- Obtaining customers’ details and providing billing information, and entering the information correctly on the order form.
- Notifying departments when supplies of items are low, or when orders could deplete available supplies.
- Informing customers about prices, shipping dates, and anticipated delays.
- Forwarding information to the correct departments for delivery of the order.
- Inspecting outgoing orders to ensure compliance with customer specifications.
- Reviewing orders for completeness and forwarding incomplete orders for further processing.
- Recording customers information in order to process.
- Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
- Recommending merchandise or services that will meet or improve upon customers’ needs.

**Requirements**:

- Bachelor’s degree
- Good Communication Skills
- Computer literacy including word processing, spreadsheets etc.
- Excellent rapport with customers
- Problem solving and the ability to handle customers
- Good written and verbal skills
- Good management skills

**Benefits**

Paid Internship

Social and Medical Insurance