Telemarketing Representative

2 weeks ago

القاهرة, Egypt Jadeer Full time

**Department: Marketing**
**Location: Nasr city,Cairo**
**Reports To: Marketing Manager**

**Job Summary**

***Key Responsibilities**

***Customer Engagement**:
***:

- **Make outbound calls to potential and existing customers to promote company products and services.**:

- **Effectively communicate the benefits and features of products to generate interest and sales.**:

- **Build and maintain strong customer relationships through professional and courteous interactions.**

***Sales and Lead Conversion**:
***:

- **Identify customer needs and provide tailored solutions that meet their requirements.**:

- **Handle objections professionally and close sales to achieve individual and team targets.**:

- **Follow up on leads generated through marketing campaigns or other channels.**

***Product Knowledge**:
***:

- **Stay updated on the company’s products, services, and promotions to provide accurate information to customers.**:

- **Attend regular training sessions to enhance product knowledge and sales techniques.**

***Customer Support**:
***:

- **Address customer inquiries and concerns, providing timely and effective resolutions.**:

- **Ensure customer satisfaction by delivering excellent service throughout the sales process.**

***Qualifications**

***:

- **Bachelor’s degree in a related field is a plus**
- **Minimum of**1-2 years of experience in telesales** or**call center roles** is preferred, but**fresh graduates are welcome to apply**.**
- **Excellent verbal communication and active listening skills.**:

- **Ability to build rapport quickly and handle customer objections professionally.**:

- **Target-driven with strong persuasive and negotiation abilities.**:

- **Familiarity with CRM software and call center tools is a plus.**:
***Key Competencies**:
***:

- **Positive and energetic attitude.**:

- **Strong organizational and time-management skills.**:

- **Resilience to handle rejection and maintain focus on achieving goals.**

***Customer-focused approach with attention to detail

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