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Payments & Clearing Operations Manager
2 weeks ago
**Responsibilities**: - Review service quality, production systems, and client reporting within Payments & Clearing Operations - Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations - Recommend quality reviews of cash management services, production systems, and client reporting - Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team - Contribute to planning, budget management and formulation of procedures - Serve as backup to the Payments & Clearing Operations Senior Manager **Qualifications**: - 15 years of experience in a related Payments & Clearing Operations management role - Proven experience in creating and implementing processes that result in improved business performance - Effective verbal and written communication and analytical skills **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
