Order to Cash Collection Associate

6 days ago

مصر, Egypt Nestle Full time

**Position Snapshot**:
Location: Cairo, Egypt

Company: Nestlé Business Services

Department: Order To Cash
- Collection Team

Full-time

**Position Summary**:
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

You will Conduct and provide collection analytics for credit management and other stakeholders. Execute an efficient collection strategy, based on market credit policy, to timely collect customer receivables.

**A day in the life of...**:

- Conduct and provide collection analytics
- Collate and send customer required supporting documentation for collection.
- Analyze customers’ accounts. Monitors account details for non payments, delayed payments and other irregularities.
- Reconciles account balance and open items with the customer.
- Conduct intensive collection activities based on Market Collection Strategy
- Conduct outbound collection activities to follow-up overdue amounts and/or remind for amounts that will fall due.
- Receive and action on incoming collection concerns from the customer and internal stakeholders.
- Create Claim Case ID, and collaborate with claims and deductions management.
- Collaborate with internal parties (Sales, CFSC, CC&IR), as needed, to be able to collect debt.
- Record result of communication with the customer and other internal collaborators.
- Monitor payment plan agreed with the customer
- Collate and provide necessary documents to third party and legal. Monitor customers handed over to 3rd party or legal.
- Send requests for account clearing, as needed
- Participate in Continuous Improvement activities.

**What will make you successful**:

- 0-2 years of experience.
- Proficient analytical skills. Background in Accounting is an advantage.
- Good communication and negotiation skills.
- Language skills - fluent in English.

**Benefits**:

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