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Marketing Operations
2 weeks ago
Stay on marketing trends and best practices to drive continuous improvement.
- Collaborate with cross-functional teams to ensure alignment and consistency in marketing efforts.
- Ensuring seamless day-to-day operations to maintain uninterrupted workflow and optimize efficiency on ongoing projects.
- Maintain open lines of communication with external vendors to relay necessary information and ensure smooth collaboration.
- Proactively managing contract lifecycles, from negotiation to signature, to ensure timely execution and adherence to deadlines.
- Conduct regular testing from a user POV to ensure seamless playback across various devices and screen sizes.
- Serve as a point of contact for escalated user support issues related to content playback, account management, and billing inquiries.
- Collaborate with customer support teams to address user feedback and resolve their issues in a timely manner.
**Requirements**:
- Bachelor’s degree in business administration, marketing, or any related field.
- Minimum 1 year of experience in operations management or a similar role.
- Experience with SVOD or digital media is a plus.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent organizational and time management abilities, with the capacity to handle multiple priorities simultaneously.
- Strong interpersonal and communication skills, with the ability to collaborate effectively across teams.
