Enterprise Projects Lead

**Role Purpose**:
The primary aim of this role is to ensure delivery of Vodafone Global Enterprise solutions through the effective and efficient initiation, planning, monitoring and control, implementation and close out of projects.

**Key Accountabilities**:
Overall Projects Management- Coordinate a virtual project team consists of different work streams ( steering committee, Commercial, GSMs, technology, operations, MIS & Finance) and also working closely with the acquired account counterpart (Account project manager) and their management team
- Document high level and detailed process and data flows including relevant policies, which enable upgrade, the current process.
- Participate with Technical and Engineering teams to provide feedback on systems designs and developments.
- Estimate resource requirements and miscellaneous project budgets.
- Coordinate Critical tasks in the projects plan that may cause risk if failed to the management team within VGE and the acquired account
- Work closely with the acquired account to define & implement the scope of work. Then, define the detailed requirement and investigate the feasibility with the different stakeholders.
- Planning for the critical milestones and highlight any early risks that might affect the delivery date to the project steering committee & account team.
- Provide the acquired account with a back-up plan that ensures delivery on time to gain the account trust in the account management team (reliability)
- Manage the pre-launch work-shops between our technology teams and product team to ensure the systems compatibilities and securities restrictions

Communications & Negotiations
- Notify management of jeopardy situations and take necessary actions to meet project deadlines.
- Ensure good communication flow between team members on project level. Ensure entire teams are regularly updates on the big picture on what has been achieved and delivered within the acquired account
- Define with them the major activities, due dates, responsibilities, and milestones. Make sure that the roles and responsibilities are not mixed from one to another one due to the VGE project’s complexity
- Arrange regular Project Review meeting to track progress against plan and drive for mitigation where needed.
- Give the highest support to the account teams to accelerate the implementation and to avoid and failure in the delivery date
- Drive for mitigation of any blockage in the implementation project where appropriate or escalate risks and issues.
- Raise any issues/challenges / risks facing the solutions projects with the steering committee and cascade down to the project team with any new decisions or changes
- Early Identification for any deviations in the project plan or during implementation so we can have fast corrective actions
- Think of creative approaches beyond the normal ones to ease any complexities facing the project launch date.
- Ensure that affected users agree and are able to implement the proposed process.

Reporting & Analysis
- Support the definition of appropriate KPIs and metrics to monitor progress towards the agreed scope of work and later on in the operations
- Gather and analyze data to prepare projects status reports indicating the progress achieved, milestones completed outstanding issues and budget expended.

**Core Competencies**:

- Customer Obsessed

We are passionate about exceeding expectations:

- Innovation Hungry

We create and deliver new products, services and ways of working that delight our customers:

- Ambitious & Competitive

We bring energy and passion to our work and always aim to beat the competition:

- One Company, Local Roots

We work across Vodafone to achieve the best outcome for customers, employees and shareholders:

- Speed

We drive speed to market. We relentlessly prioritize and pursue the outcomes that matter to our business:

- Simplicity

We make things simple for our customers, partners and colleagues:

- Trust

We are reliable and transparent to deal with. We deliver for others and trust others to do likewise

**Technical / Professional Expertise**:

- Minimum of 5 years experience in PM and 8 yrs exp in business generally
- PMP or PRINCE2 Certification is a plus
- Has previously worked in a virtual environment
- has a successful track record of implementing various projects
- excellent communication - persuasion - negotiation - presentation
- Quality Management
- Use project management tools to deliver a project including all project phases (Initiation
- Planning - exciting control and closure )
- Use MS project to develop project plans with key milestones and task dependencies.
- Knowledge in Process Management Proven ability to manage in dynamic, high-growth, high-uncertainty environments
- Strong communication and decision making skills
- Knowledge in financial related matters like budgeting, forecasting, controlling.
- Experience in setting up new processes & projects
- In depth experience in appropriate b