Senior Sales Executive

6 days ago

مصر, Egypt Nagwa Full time

**Summary**

**Responsibilities**
- Planning and executing visits to schools, educational institutes, and universities.
- Building and analysing potential and current user databases to identify new opportunities and growth strategies across different regions.
- Delivering all customer requests to the designated team in a timely manner.
- Maintaining good long-term relations with customers to ensure maximum user satisfaction.
- Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Executing the full sales cycle to ensure the efficiency of our sales operations.
- Leading the cross-selling and upselling to increase profit margins.
- Providing regular updates to management by submitting activity and result reports.
- Managing and monitoring the progress in sales target achievement.
- Achieving the required monthly and annual targets.
- Maintaining complete documentation and financial records for all product
- and service-related activities.
- Attending events, exhibitions, conferences, and meetings.

**Qualifications & Work Experience**
- Bachelor’s degree in any field
- 3+ years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors
- Excellent technical aptitude
- Knowledge of the principles and practices of sales
- Knowledge of customer service principles
- Knowledge of basic business principles
- Proven track record of achieving sales targets
- Car owner

**Behavioural Competencies**
- Excellent communication skills
- Exceptional presentation and negotiation skills
- Accuracy and attention to detail
- Customer service orientation
- Problem-solving skills
- Emotional stability and adaptability
- Collaboration and influence
- Ability to work within a team

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