Customer Service Team Assistant

**Position**: Customer Service Assistant **Responsibilities** - Take full responsibility for the dealing with relevant customer complaints, queries and requests for information from the start to the end of the organization process; ensuring that both an appropriate and adequate investigation takes place in all cases. - Provide customer help, support and...

Manage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...

Role Description This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt. The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals. Up-selling for any offers **Qualifications**: Fluency...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**Job Opportunity**: Customer Service Team Leader **at Hadaf Solutions ( 8orders)** **Location**: Hurghada, Egypt **Company**: Hadaf Solutions **Application**: 8orders **Position**: Customer Service Team Leader **Qualifications**: - Bachelor’s degree in Business Administration, Management, or a related field. - Minimum 3-5 years of experience in...

**Responsibilities**: - Assist customers with onboarding, registration, and payment processes. - Troubleshoot technical issues related to our online platform and software. - Provide guidance to parents and teachers on student progress and program information. - Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance...

Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...