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Senior Service Sales Engineer

2 weeks ago

مصر, Egypt Kone Full time

Excel

A Senior Salesperson - Service Sales focuses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understands selling at its core. We need someone who can influence, is result-driven, and has strong commercial acumen.

**Job Description**:
Customer relationship management
- Accountable for developing KONE’s position and customer base in the market
- Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
- Approves and follows up customer plans for strategic and core1 in his/her area
- Identifies and builds relationships to key decision makers, potential new targets and influencers

Sell
- Accountable for leading the Sales process
- Accountable for ensuring results (orders, contracts, profitability and market price development)
- Sets sales targets according to market potential and FL unit guidelines
- Ensures sales result from his/her team short and long term
- Ensures the correct value propositions by his/her team
- Executes and advises pricing guidelines for his/her area
- Approves tenders and orders above salespersons limits
- Utilizes global processes and tools for local benefit

Leadership / People management
- Leads and coaches the sales team, manages the performance of the team
- Ensures adequate resources to achieve the short
- and long-term targets
- Develops the competences of the sales team
- Selects/appoints local team members to manage the strategic / core 1 customer relationships

Job Requirements:

- Bachelor's degree in Engineering
- 2 - 5 years of Experience in Service Sales in a related industry
- Background in the elevators & escalators is a plus
- Good Skills in Excel and CRM is a must
- Passion for sales, proven track and a strong customer focus
- Excellent English, communication, presentation and negotiation skills
- Legal and commercial skills
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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