Registration Platform Specialist

**Company Description**
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
**Job Description** Reports to**:
Registration Manager

**Partners**:
Event teams, Central Marketing, IIRIS, Product Management and Operations.

**The Opportunity**

**The Role**

The Registration department sits within Informa EMEA’s Central Marketing function. We are a newly formed and rapidly expanding team that facilitates registration for all events within EMEA, aiming to provide a first-class registration experience to all our colleagues and customers. We offer the opportunity to take real ownership of your work and grow and develop within a team that has much to offer the business.

**Job Summary/Responsibilities**

**Responsibilities**
- Partner with the allocated show team on end-to-end registration set up, from requirement gathering to event configuration and testing, ensuring all preparation is done in a timely manner adhering to strict deadlines
- Ensure all platform tasks are carried out in a timely manner according to individual project plans and within deadlines set.
- Assist with post-event ‘lesson learned’ reporting and analysis through collation and recording of requested data.
- Proactively identify opportunities for improvement in our registration offering.
- Perform any ad hoc updates to content throughout the event cycle(s) as requested.
- Perform any other duties commensurate with the grade and level of responsibility.

**Qualifications** Who are you?**
- You are great collaborator with excellent interpersonal skills, able to communicate effectively with colleagues across our global organisation.
- You have strong attention to detail, especially in testing any updates before they are made visible to our customers.
- You are a fast learner and are willing to get stuck in learning a new a platform.
- You can demonstrate a proactive approach and take initiative, anticipating needs.
- You are a great problem solver.
- You have strong time management and organizational skills.
- You can work to tight deadlines and prioritise tasks.
- You have excellent English (oral and written). Additional languages desirable.
- You are confident with technology and able to work with various systems; MS Office, Jira, Smartsheet or other workflow tools.
- You have had previous technical platform experience or a second line support role.
- You are willing to travel to our global events as and when required.

**Desirable**:

- You have experience and/or understanding of the events industry.
- You have experience working with and managing data.
- You have experience with HTML.

**Additional Information**

**Our benefits include**:

- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
- Broader impact: take up to four days per year to volunteer, with charity match funding available too.
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
- Time out: 21 days annual leave, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year.
- A comprehensive company funded private medical insurance with international coverage.
- A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares.
- Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more.
- Recognition for great work, with global awards and kudos programmes.
- As an international company, the chance to collaborate with teams around the world.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.