Current jobs related to French Technical Support Engineer - القاهرة - Orange Business

  • French Tutor

    2 days ago

    القاهرة, Egypt Focus Frame French Full time

    Focus Frame French is a leading online French tutoring platform based in Canada that specializes in preparing students for the TEF/TCF exams and offers courses from beginner (A1) to advanced (B2) levels. Our tutors are committed to creating an engaging and supportive learning environment. **Position**: We are looking for enthusiastic and experienced French...

  • Technical Support Engineer

    6 days ago

    القاهرة, Egypt Orange Business Full time

    **Votre rôle**: Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

  • Technical Sales Engineer-french Speaker

    1 week ago

    القاهرة, Egypt Pipecare Group Full time

    **PIPECARE Group **is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection. PIPECARE Group is looking for an experienced **Technical Sales Engineer** who will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding...

  • Technical Support Engineer

    2 weeks ago

    القاهرة, Egypt Jadeer Full time

    **Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...

  • Technical Support Engineer

    1 week ago

    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Senior Tech Support Engineer

    2 weeks ago

    القاهرة, Egypt Orange Business Full time

    **Votre rôle**: Role Purpose: knowledge retention (technical and customer) and enhancement in the team Act as the point of reference and mentor for the team Share experience and knowledge within the team Provide day-to-day guidance and coaching Guide the newcomers through their induction phase Technical knowledge and overall skills enhancement Create,...

  • Technical Support Engineer

    6 days ago

    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Senior Technical Support Engineer

    1 week ago

    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Technical Support Principal Engineer

    1 week ago

    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Technical Support Engineer Ii

    1 week ago

    القاهرة, Egypt Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

French Technical Support Engineer

2 weeks ago

القاهرة, Egypt Orange Business Full time

**Votre rôle**:

- Provide a professional first technical point of contact for the customer
- Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
- Provide updates as needed to the customer in order to meet performance objectives.
- Ensure cases are allocated to the most appropriate ‘next step’ as part of the case flow process
- Perform technical escalations in line with company procedure.
- Monitor systems, customer networks and products, and deal with alerts and events as appropriate.
- Liase and refer issues to correct/relevant entities e.g. other GCSC’s, PTT, IOC and other Vendors as appropriate.
- Undertake any other reasonable task as assigned.
- Ability to build relationships with peer and management levels both with clients and the company management
- Proactive, self motivated and determined attitude.
- A determination to process tasks according to pre-defined processes is essential

**Votre profil**:

- Engineering degree (B.Sc.)
- 0 to 1 year relevant technical experience.
- Fluent French is a must
- Excellent customer skills as well as interpersonal and communication skills
- Good time management, and organizational skills.
- Ability to work under pressure and deal with multiple tasks.
- Strong CCNA Knowledge, certificate is a plus.
- Problem solving skills
- Proficient in English

**Le plus de l'offre**:
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.

**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

**Contrat**:
CDI