Tech Sales Support Eng

2 weeks ago

Obour City, Egypt Manufacturing Commercial Vehicles (MCV) Full time

**Company**: MCV INDUSTRY ( egypt)
- **Job Purpose**:
**The Technical Sales Support Engineer is responsible for providing comprehensive technical support to the sales team and external bodybuilders for both Mercedes-Benz and Chinese trucks and vans The role ensures that vehicle configurations meet customer and technical requirements, supporting the sales cycle from inquiry to order finalization The engineer plays a key role in technical specification development, order validation, and coordination of vehicle customization, contributing directly to increased sales effectiveness and operational efficiency

**Job Duties and Responsibilities**:

- Provide technical support to the Sales Team for both Mercedes-Benz and Chinese trucks and vans to help secure market opportunities and drive higher sales
- Investigate sales inquiries by studying customer requirements, configuring the appropriate vehicle specifications, and delivering tailored technical offers, detailed data sheets, and vehicle drawings post-spec finalization
- Review and confirm all customer purchase orders to ensure technical and logístical alignment with the agreed sales configurations
- Print and verify semi-final vehicle specifications before production and share them with the Sales Team for confirmation
- Issue and maintain a weekly order status report to track progress, highlight delays, and ensure timely delivery of vehicles
- Coordinate with engineering, production, and logistics departments to ensure vehicle orders are executed correctly and on schedule
- Stay current with updates to product specifications, vehicle technologies, and regulatory standards affecting MB and Chinese commercial vehicles
- Contribute to the development of technical documentation and support tools to improve sales efficiency and customer communication

**Job Skills and Abilities**:

- Solid technical background in automotive engineering, with strong understanding of vehicle systems and configurations
- Excellent command of the English language, both written and verbal
- Strong communication, negotiation, and time management skills
- Effective team player with the ability to collaborate across departments
- Capable of working under pressure and managing multiple tasks in a dynamic environment
- Excellent communication, problem-solving, and coordination skills
- Ability to manage multiple projects and meet deadlines in a fast-paced environment

**Qualifications**:

- Bachelor’s degree in Mechanical or Electrical Engineering0-3 years of experience

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