Customer Project Manager

3 days ago

مصر, Egypt Digis Squared Full time

**Location**:
**Digis Squared office in Cairo, Egypt (only)**
- Are you a PMP qualified, experinced telecoms _
**_Customer Projects Manager_**:

- , based in _
**_Cairo_**:

- ? Read on_
- We are looking for a_
**_ _**:

- Customer Project Manager to manage assigned customer projects, securing and ensuring those project plans are met, customer satisfaction is fulfilled, and that the customer/partner relation is handled in the best possible way within the scope of the contract._

**_Please carefully check the specific details and location below. NB. If you do not have the _**
**_mandatory qualifications, and required experience,_**
**_ do not apply_**
- If you’ve got what it takes, please:_
- must have the minimum experience described_
- below._
- 2. If you have this experience, _
**_please attach your CV. _**

**Responsibilities**:

- Responsible for multi-project planning and execution including risk management, ensuring project deliverables are high quality, responsible for project finance and cost control, managing project risks, issues, and tasks.
- Developing the project time plan and aligning it with all project stakeholders.
- Tracking the project plan and ensuring its fulfilment to the contractual agreements with the customer as well as Digis Squared’s partners.
- Create high-quality Project Management documentation including regular project status reports (Executive & Detailed).
- Handle project finance: ensure financial system monitoring based on the project’s assigned budget & ensure collection on schedule.
- Guide and help the project team in their delivery activities.
- Manage relationships with client and project stakeholders; maintain good relationships with customer.
- Be responsible for customer satisfaction throughout the whole project.
- Use expertise and experience to think strategically as part of the long-term relationship with the client.
- Support Digis Squared’s Services Sales/Pre-sales activities, and be part of service proposal and offers.
- Work collaboratively with the Account Manager to identify sales opportunities, as well as customer account management.

**Skills & experience**:
- Education: Bachelor’s Degree in engineering or telecommunication.
- You already live and work in Egypt.
- PMP Project Management Certification mandatory.
- Years’ of experience: minimum 6 years of PMP Project Management experience, and up to max 8 years.
- Strong professional proven experience in program management (traditional waterfall model and agile methodologies), with a long and proven practice of customer-facing and excellent presentation engagements with middle management as well as top management.
- Strong domain experience: Telecom Core / IT & Cloud.
- Proficient within the overall telecommunications industry and evolution trends.
- Additionally, you have excellent written and spoken English, superb communication skills, and an absolute minimum of 5 years of experience in telecoms.

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