Senior Client Consulting Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Purpose:

The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consulting projects, develop detailed analyses, derive relevant insights, and shape clients' strategies.

Responsibilities include:

• Lead and/or be part of consulting engagements across consulting practice areas (portfolio, digital, risk), including but not limited to the following:

  • Assume full project management responsibility for the assigned project and be the primary liaison with the client and internal stakeholders for project updates

  • Develop projects delivery frameworks and execute against them

  • Structure and deliver all client deliverables, including diagnostic/discovery, benchmarking and market research, gap analyses, recommendations, operating models, business cases, etc.  

  • Lead or contribute to internal and external problem-solving sessions

  • Lead and coach other team members

  • Prepare for, lead, and participate in, client discussions

  • Lead project deliveries end to end, including coordination with other Visa functions as needed

  • Present project deliverables to clients and facilitate client discussions

• Use Visa and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa's key clients

• Contribute to VCA project proposals and support in business development efforts

• Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region

• Work closely with other Visa groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships & Ventures, Innovation Center etc., to ensure a seamless Consulting projects delivery

• When needed, contribute to the development of VCA's practice areas in terms of new offerings design/detailing

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Education/ professional qualifications:

• Bachelor's degree or equivalent.

• Master's degree preferred

Experience/ skills required:

• 7- 10 years of overall work experience

• 5 years of solid experience in a top-tier consulting firm

• Payments consulting experience is a plus. A highly-qualified candidate will have broad experience in Payments Consulting across multiple areas of focus

• Comfortable interacting with and presenting to senior management of clients and Visa

• Highly analytical with advanced PowerPoint skills and Excel skills.

• Superior project management skills. Fluent communicator

• Results driven, flexible and both internally and externally customer focused

• Able to travel frequently and work on client site

• Self-motivated and able to use own initiative with limited direction

• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups

• Ability to work in a multi-cultural environment

• Arabic speaker preferred

Frequent travel required

Position based in Cairo

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.