Telesales Specialist

6 days ago

Qesm El Maadi Cairo, Egypt Outsourcing Skill Full time

Company Description

Established in 2017, Outsourcing Skill is a leading provider of outsourcing solutions, offering expertise in call center services, business consultation, marketing, and technology. With service delivery centers in Egypt, the company supports businesses across regions including the GCC, North America, Europe, and beyond. Known for its commitment to quality and innovation, Outsourcing Skill delivers tailored, results-driven strategies across industries such as e-commerce, healthcare, real estate, education, and more. Leveraging a multilingual workforce in Egypt, Outsourcing Skill ensures exceptional service standards while optimizing costs for their global partners. By combining expertise and efficiency, Outsourcing Skill fosters long-term success for its clients.

Role Description

This is a full-time, on-site role located in Qesm El Maadi for a Telesales Specialist. In this role, you will be responsible for managing inbound and outbound calls, engaging customers to understand their needs, and presenting relevant products or services tailored to their requirements. You will work towards achieving sales targets while providing excellent customer service and maintaining accurate sales records. Additionally, you will collaborate with the team to continuously improve strategies and participate in ongoing training to enhance performance.

Qualifications

  • Strong Customer Service and Customer Support skills to address client needs and ensure satisfaction
  • Excellent Communication skills and the ability to engage and build rapport with clients
  • Proficiency in Sales techniques and the ability to meet or exceed sales targets
  • Willingness to participate in Training sessions to develop and refine skills
  • Proactive, goal-oriented attitude with a focus on delivering excellent customer experiences
  • Fluency in multiple languages is a plus
  • Experience in telesales and knowledge of CRM systems is advantageous

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