Customer Engagement Specialist – U.S. Projects

1 week ago


Cairo, Cairo, Egypt RepGuru Full time

Company Description

RepGuru drives the growth of U.S. businesses by providing top-tier outsourcing solutions while creating opportunities for talented professionals. Our focus is on delivering exceptional value and meeting the unique needs of our clients. We are committed to creating a supportive and growth-oriented environment for our employees.

Role Description

This is a full-time on-site role for a Customer Engagement Specialist – U.S. Projects, located in Cairo, Egypt. The Customer Engagement Specialist will be responsible for providing customer support, ensuring customer satisfaction, analyzing customer feedback, and maintaining effective communication with clients. Day-to-day tasks will include handling inquiries, resolving issues, and contributing to the overall customer experience strategy.

About the Role:

As a
Client Relations Executive
, you'll act as the bridge between our U.S. clients and internal teams. Your mission is to ensure smooth communication, client satisfaction, and operational excellence. You'll manage client accounts, handle requests, and maintain professional, long-term relationships that contribute to business success.

What We're Looking For:

  • Fluent English speakers (spoken & written)
  • Graduates only
  • Previous experience in
    Customer Service, Account Management, or Call Center Operations
    is a plus
  • Excellent communication and coordination skills
  • Professional, reliable, and detail-oriented

Job Details:

  • Location:
    Nasr City, Cairo (On-site only)
  • Shift:
    8:00 PM – 4:00 AM
  • Days Off:
    Saturday & Sunday
  • Salary:
    Paid in
    USD or equivalent
  • Transportation:
    High transportation allowance provided


  • Cairo, Cairo, Egypt RepGuru Full time

    Company DescriptionRepGuru drives the growth of U.S. businesses by providing top-tier outsourcing solutions while creating opportunities for talented professionals. Our focus is on delivering exceptional value and meeting the unique needs of our clients. We are committed to creating a supportive and growth-oriented environment for our employees.Role...


  • Cairo, Cairo, Egypt RepGuru Full time

    Company DescriptionRepGuru drives the growth of U.S. businesses by providing top-tier outsourcing solutions while creating opportunities for talented professionals. We focus on connecting businesses with highly skilled professionals to deliver exceptional outsourcing services. Our goal is to streamline operations and boost productivity for our clients....


  • Cairo, Cairo, Egypt Infracon Full time

    Lead and manage a multidisciplinary team of engineers and draftsmen (structural, civil, MEP, architectural).Ensure all drawings, models, and calculations comply with U.S. codes and standards (ASCE, ACI, AISC, NFPA, NEC, IBC, etc.).Implement and oversee QA/QC procedures for all deliverables before submission.Coordinate daily with the U.S. partner s engineers...


  • Cairo, Cairo, Egypt Revi Agency Full time

    About the jobBusiness Development Specialist (Remote | EST Hours)Unlock Growth Through Strategic Lead GenerationA reputable agency is seeking a Business Development Specialist to drive growth by identifying opportunities and generating qualified B2B leads for the management team to convert. This role is perfect for someone who thrives on outreach,...


  • Cairo, Cairo, Egypt Delivery Hero Full time

    Company Description talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Cairo, Cairo, Egypt Delivery Hero Full time

    Company Description talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Cairo, Cairo, Egypt RepGuru Full time

    Company DescriptionRepGuru drives the growth of U.S. businesses by offering top-tier outsourcing solutions while creating opportunities for talented professionals. Our mission is to deliver exceptional services that enable our clients to achieve their business objectives efficiently and effectively. We take pride in our commitment to excellence and our...


  • Cairo, Cairo, Egypt Dafater Full time

    Do you have what it takes to lead our customer assistance efforts and make a lasting impact?Role Overview:As a Customer Success Specialist at Dafater, you will be the linchpin in fostering strong relationships with our clients, ensuring a smooth onboarding process for new clients, including system setup, data migration, and comprehensive product training....


  • Cairo, Cairo, Egypt PCP (Pinnacle Construction Projects) Full time

    Company DescriptionPinnacle Construction Projects (PCP) is a leading contracting firm dedicated to delivering exceptional quality at competitive prices with efficiency and precision. The company is committed to meeting customer expectations by adhering to both international and local standards, across a wide range of activities from project finishing to...


  • Cairo, Cairo, Egypt RepGuru Full time

    Company DescriptionRepGuru drives the growth of U.S. businesses by providing top-tier outsourcing solutions. We create opportunities for talented professionals to develop their skills while contributing to the expansion of our clients. Our focus is on delivering exceptional service and fostering a collaborative work environment where employees can thrive and...