Content Moderation Executive

1 week ago

Cairo, Cairo, Egypt dubizzle Egypt Full time

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Content Moderation Executive, you will be responsible for the user-generated content submitted to our online platform. You will ensure that items are placed in the right category, are free from scams, do not include any illegal items, and follow the internal company content quality policy.

In this role, you will:

  • Review listings submitted on the dubizzle platform and approve or reject them based on pre-set guidelines and knowledge base while editing fields manually if needed;
  • Escalate new cases and propose updates to the knowledge base accordingly;
  • Conduct a review of a sample of listings after they go live and reject them if needed based on pre-set guidelines and knowledge base;
  • Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies;
  • Consistently meet daily and weekly targets, including the number of manually moderated listings and number of accounts reviewed

Requirements

  • Bachelor's degree in Business Management, Marketing, sales, or other relevant subject
  • 0 - 3 years of relevant experience
  • Proficient in Arabic language;
  • Good command of the English language
  • Good multitasking skills
  • Ability to work in fast and evolving workflows with an eye for detail;
  • Quick learner and adaptable to learning new processes, concepts, and skills

Benefits

  • A fast paced, high performing team
  • Comprehensive Health Insurance
  • Life Insurance
  • Rewards & Recognitions
  • Learning & Development opportunities
Egyptdubizzle

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