senior Cloud Support Engineer

6 days ago

Cairo, Cairo, Egypt Vrtto Full time 90,000 - 120,000 per year

Role Description

This is a full-time on-site role for a Cloud Support Engineer, based in Cairo, Egypt. The Cloud Support Engineer will be responsible for managing and troubleshooting cloud environments, providing technical support, resolving issues, and maintaining system reliability. The role involves collaborating with teams to ensure optimal cloud performance, implementing security measures, and supporting system updates and upgrades. Additionally, the engineer will assist with customer inquiries and provide solutions to ensure a seamless user experience.

Qualifications

  • Experience in troubleshooting and problem resolution for cloud environments
  • Expertise in system updates, cloud platform monitoring, and technical support
  • Proficiency in implementing and maintaining security measures in a cloud environment
  • Strong collaboration skills to support team efforts and customer interactions
  • Ability to identify bottlenecks and recommend technical solutions to improve performance
  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • Certifications in cloud platforms such as AWS, Google Cloud, or Azure are a plus

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