Manager (Internal Communications)

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Raya Holding for Financial Investments is hiring a Manager (Internal Communications).

What will you do?

Strategic Planning & Budget Management

• Develops a comprehensive internal communications strategy and annual plan for the Holding Company to ensure alignment with corporate objectives and effective information flow across all 23,000 employees.
• Manage the annual internal communications budget and oversee vendor partnerships to ensure efficient resource allocation, high-quality service delivery, and cost-effectiveness.

Executive & Leadership Communications

• Partners with C-suite executives and senior leaders to craft internal announcements, presentations, and town hall content that effectively communicate the company's vision, strategy, and performance updates.
• Develops clear and compliant messaging for high-impact corporate communications such as mergers and acquisitions, financial results, and major policy changes.

Content & Channel Management

• Manages internal communication channels—like the intranet, newsletters, and other platforms—to share timely and engaging content with employees.
• Oversees the editorial calendar to plan ahead, balance priorities, and avoid overloading communication channels.
• Creates and edits written, video, and visual content tailored to different employee groups to improve clarity and message retention.

LOB Coordination & Alignment (Indirect Responsibility)

• Collaborates with communication leads across 10 Lines of Business to ensure consistent messaging, brand compliance, and effective rollout of corporate initiatives.
• Facilitates regular working sessions and knowledge-sharing forums to strengthen communication capabilities and foster cross-functional collaboration.
• Reviews major LOB (Line of Business) communication campaigns to ensure alignment with the Holding Company's strategic narrative and prevent message overlap or conflict.

Culture, Engagement & Change Management

• Leads the company-wide culture refresh program to reinforce shared values and behaviors that support strategic goals.
• Manages employee engagement initiatives, including the ECHO survey, to measure satisfaction and identify areas for improvement.
• Supports internal communications for major change initiatives to ensure clarity, alignment, and smooth transitions across the organization

Measurement & Improvement

• Tracks internal communications metrics, channel performance, and employee feedback to continuously optimize strategies and enhance content impact.

What will you need?

Interpersonal Skills:

• Forward Thinking:
  Anticipates future organizational needs and trends to proactively shape internal communication strategies that support long-term business goals and cultural evolution.
• Business Acumen:
  Understands the company's strategic priorities, operating model, and performance drivers to craft messaging that aligns with leadership vision and resonates across all levels of the organization.
• Internal & External Networking:
  Builds strong relationships with internal stakeholders and external partners to stay informed, share best practices, and ensure communication efforts are consistent, credible, and well-supported.
• Team Empowerment & Development:
  Fosters a collaborative and high-performing communications team by mentoring talent, encouraging innovation, and promoting continuous learning and growth.
• Customer Centricity:
  Designs employee communications with a user-first mindset—ensuring clarity, relevance, and accessibility for diverse audiences while reinforcing the company's commitment to customer excellence.

Technical Skills:

• Content Creation
  – Skilled in writing, editing, and producing engaging written, visual, and video content.
• Digital Platforms
  – Proficient in using intranet systems, email tools, and internal social media platforms to reach employees.
• Design & Multimedia Tools
  – Familiar with basic graphic design and video editing software (e.g., Canva)
• Analytics & Reporting
  – Able to track communication performance and employee engagement using metrics and dashboards.
• Campaign & Calendar Management
  – Experienced in managing editorial calendars and coordinating communication campaigns.

What is unique about Raya
?

• Are you an eager learner? Raya believes in its employees, so we aim to continuously provi
  de learning & development
  plans for all of our employees to ensure their personal and career development.
• Are you looking f
  or career progression?
  Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
• Are you looking for
  a rewarding environment?
  Raya's top achievers are awarded annually with an international 5 days trip.
• Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
  CSR programs and initiatives.
• Are you a foodi
  e? Exclusive discounts
  for Raya employees at Raya's Restaurants.