Customer Care
2 weeks ago
Customer Service Representatives – Tabby Cairo
Location:
Tahrir, Cairo
Work Mode:
Remote (Work from Home)
Shifts:
Rotational
Channels:
Chat, Phone, and Email
Languages Required:
English & Arabic
Compensation:
Up to 25,000 EGP (gross, including bonuses and allowances)
About the Role
Tabby Cairo is growing rapidly and is seeking enthusiastic, customer-oriented individuals to join our Customer Service team. Whether you're a graduate, undergraduate, or have left university, if you communicate well and enjoy assisting customers, we want you on our team.
You'll be responsible for handling inquiries through various channels—chat, calls, and emails—while representing one of the region's leading fintech companies.
Compensation Details
- Basic Salary:
15,000 EGP (gross) - KPI Bonus:
Up to 10,500 EGP (gross) - Transportation Allowance:
230 EGP per working day (around 4,600–5,000 EGP monthly) - Total Monthly Potential:
Up to 25,000 EGP
Performance Incentives
- After 3 months: 50% of basic salary
- After 6 months: an additional 50% of basic salary
- After 1 year: 100% of basic salary, repeated every 6 months thereafter
Career Development
With Tabby hiring nearly 150 new agents weekly, there are significant opportunities for rapid promotion, internal mobility, and skill development. Grow your career alongside a company that's expanding at high speed.
Requirements
- Proficiency in both English and Arabic
- Strong communication and problem-solving skills
- Customer-focused and flexible with rotational shifts
- Open to applicants from all educational backgrounds
If you're eager to be part of a fast-growing team and advance your career in a dynamic environment, we'd love to welcome you aboard.
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