Customer Care

2 weeks ago


Cairo, Cairo, Egypt Tabby | تابي Full time

Customer Service Representatives – Tabby Cairo

Location:
Tahrir, Cairo

Work Mode:
Remote (Work from Home)

Shifts:
Rotational

Channels:
Chat, Phone, and Email

Languages Required:
English & Arabic

Compensation:
Up to 25,000 EGP (gross, including bonuses and allowances)

About the Role

Tabby Cairo is growing rapidly and is seeking enthusiastic, customer-oriented individuals to join our Customer Service team. Whether you're a graduate, undergraduate, or have left university, if you communicate well and enjoy assisting customers, we want you on our team.

You'll be responsible for handling inquiries through various channels—chat, calls, and emails—while representing one of the region's leading fintech companies.

Compensation Details

  • Basic Salary:
    15,000 EGP (gross)
  • KPI Bonus:
    Up to 10,500 EGP (gross)
  • Transportation Allowance:
    230 EGP per working day (around 4,600–5,000 EGP monthly)
  • Total Monthly Potential:
    Up to 25,000 EGP

Performance Incentives

  • After 3 months: 50% of basic salary
  • After 6 months: an additional 50% of basic salary
  • After 1 year: 100% of basic salary, repeated every 6 months thereafter

Career Development

With Tabby hiring nearly 150 new agents weekly, there are significant opportunities for rapid promotion, internal mobility, and skill development. Grow your career alongside a company that's expanding at high speed.

Requirements

  • Proficiency in both English and Arabic
  • Strong communication and problem-solving skills
  • Customer-focused and flexible with rotational shifts
  • Open to applicants from all educational backgrounds

If you're eager to be part of a fast-growing team and advance your career in a dynamic environment, we'd love to welcome you aboard.



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