English Speaker Customer Service Representative

3 days ago

Cairo, Cairo, Egypt IDS Full time

Company Description

IDS was founded to provide efficient and cost-effective solutions for Records Management and archiving. Leveraging expertise in records and data management, IDS helps organizations optimize information control across its lifecycle, from creation to disposal. Our solutions transform physical documents, emails, and electronic files into valuable digital assets for streamlined workflows. In today's dynamic work environment, IDS ensures teams can stay connected and operate seamlessly, regardless of location.

Role Description

This is a full-time, on-site role for an English-speaking Customer Service Representative, based in Cairo, Egypt. The representative will respond to customer queries via phone, email, or in person. Responsibilities include addressing customer inquiries, resolving issues promptly, ensuring customer satisfaction, and providing an outstanding service experience. The role involves maintaining professional and friendly communication and collaborating with internal teams for effective problem resolution.

Qualifications

  • Strong skills in Customer Service, Customer Support, and Customer Satisfaction
  • Proven expertise in enhancing Customer Experience and ensuring service excellence
  • Fluency in English with excellent written and verbal communication skills
  • Ability to handle challenging situations effectively and remain solution-focused
  • Problem-solving, organizational, and time-management abilities
  • Proficiency in using customer support software and tools is a plus
  • Previous experience in a customer service role is preferred

  • English Customer Service Representative

    2 weeks ago

    Cairo, Cairo, Egypt TP Egypt Full time

    We're hiring customer service representatives for telecommunication and travel accounts at Teleperformance Cairo Looking for fluent English speakers and graduates who are ready to start this week/month.What We Offer:Net Salary up to 19k (free of taxes/fees) - Including KPIs in the Euro EquivalentNight Allowance up to 1kTransportation all over Cairo &...

  • English Speakers

    1 week ago

    Cairo, Cairo, Egypt VOIS Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for an English Speakers - Customer Care Representative located in Cairo, Egypt, with some work from home acceptable. The Customer Care Representative will be responsible for addressing customer inquiries, resolving customer complaints, ensuring customer...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt Telecommunication Full time

    Hiring Customer Service Representative at Teleperformance CairoLooking for graduates who are fluent English speakers and ready to start at Teleperformance.Location: New CairoType: Full-timeRotational Shifts - 9 Hours (Ending 2 AM for girls)What we provide:Competitive salary up to 18,000 with KPIs in Euro.Night shift allowance up to 1,000.Accounts with Sales...

  • English Customer Service Representative – Teleperformance Egypt

    1 week ago

    Cairo, Cairo, Egypt TP Egypt Full time

    Teleperformance Egypt is hiring English-Speaking Customer Service RepresentativesWe're looking for fluent English speakers to join our Customer Support team in New Cairo. This is a full-time on-site role handling customer inquiries through calls and chat while ensuring a smooth, professional service experience. Location:New CairoWhat We Offer:Net salary up...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt TP Egypt Full time

    We're hiring customer service representatives for telecommunication and travel accounts at Teleperformance Cairo Looking for fluent English speakers and graduates who are ready to start this week/month.What We Offer:Net Salary up to 19k - Including KPIs in the Euro EquivalentNight Allowance up to 1kTransportation all over Cairo & GizaPaid TrainingSocial &...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt TP Egypt Full time

    Customer Service Representatives – Teleperformance EgyptTeleperformance is looking for motivated graduates with strong English communication skills (B2/C1) to join our Customer Service team inNew Cairo.Location:New CairoEmployment Type:Full-time | Rotational shifts (up to 2 AM for females)Salary:Up to 18,000 EGP (including KPIs in Euro equivalent)What We...

  • Customer Service Representative

    1 day ago

    Cairo, Cairo, Egypt TP Egypt Full time

    **Teleperformance Egypt is hiring English customer service representatives - Up to 19,000 EGP netLocation**: New Cairo, EgyptEmployment Type:Full-Time | Rotational shiftswhat we offer:• Net salary up to19,000EGP.•1000EGP Transportation allowance.• Promotion opportunities after 6 months.•Transportation across Cairo and Giza.• Paid training• Social...

  • Customer Service Bilingual speaker

    1 week ago

    Cairo, Cairo, Egypt Innovative Work Solutions Full time

    This is a full-time, on-site Customer Service role based in Al Nozha Street, Cairo. We are hiringbilingual Mandarin–English speakersandbilingual Spanish–English speakers. The selected candidates will handle inquiries, provide excellent customer support, and maintain high levels of customer satisfaction. Daily responsibilities include assisting customers...

  • Customer Service Representative English Accounts

    2 weeks ago

    New Cairo, Cairo, Egypt Sutherland Full time

    Your Next Career Destination Starts Here At Sutherland Egypt, we don't just offer jobs — we build careers that grow with you.Recognized for the third consecutive year as one of Egypt's Best Places to Work, our award-winning team in New Cairo (Fifth Settlement) is expanding againIf you're passionate about technology, sales, aviation, or education, this is...

  • English Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt Tabby | تابي Full time

    Role DescriptionThis is a full-time, on-site role for an English Customer Service Representative located in Cairo. The primary responsibilities include handling customer inquiries via phone, email, or chat, providing accurate information and assistance, resolving customer issues promptly, maintaining high levels of customer satisfaction, and documenting...