Operational Trainers

7 days ago

Cairo, Cairo, Egypt Xceed Full time 15,000 - 30,000 per year

Operational Trainer, Customer Service is responsible for designing, delivering, and evaluating training programs that equip customer service teams with the necessary operational knowledge, technical skills, and soft skills to deliver exceptional service and adhere to company policies. This role blends instructional expertise with a deep understanding of day-to-day business operations and customer interaction best practices.

you must have

  • operational training or any similar tasks

  • experience with gds systems like Amadeus

  • b2+ up to c1 English level

  • experience as a travel advisor or customer service for any travel account

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