Reservations Manager

1 week ago


Hurghada, Red Sea, Egypt The Cascades Golf Resort, SPA & Thalasso Full time

Company Description

Elevated on the highest point of the Somabay Peninsula, The Cascades Golf Resort, SPA & Thalasso offers unparalleled panoramic views of the sea, desert mountains, and green golf course fairways. The resort features an impressive 18-hole, par 72 golf course designed by Gary Player. Additionally, it boasts The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas in the world, with 65 treatment rooms spread across 7,500 m2.

Role Description

This is a full-time on-site role for a Reservations Manager located in Hurghada. The Reservations Manager will be responsible for overseeing reservation operations, managing bookings, handling customer inquiries, and ensuring high levels of customer service. Additional responsibilities include coordinating with sales teams, training staff, and maintaining accurate records of reservations.

Requirements

• Minimum 3 years of experience as a Reservations Manager in a 5-star hotel


• Excellent command of English (spoken & written)


• Mastery of Opera PMS


• Strong Excel skills and analytical mindset


• Detail-oriented, organized, and guest-focused

What We Offer
- Competitive salary and benefits

  • Accommodation

  • A professional and supportive work environment

  • Career growth in a prestigious hospitality destination


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