English, German, French Customer Support

4 days ago


Qesm El Maadi Cairo, Egypt FlairsTech Full time $15,000 - $30,000 per year

The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.

Responsibilities

Respond to customer inquiries via phone, email, or chat

Troubleshoot and resolve customer issues

Provide product/service information and guidance

Record interactions in CRM or ticketing systems

Escalate complex issues to the right team

Ensure customer satisfaction and follow up when needed

  • Meet performance targets (response time, quality, ticket volume)

Qualifications

Good communication skills (spoken & written)

Strong problem-solving and customer-handling skills

Patience, empathy, and professionalism

Basic computer skills (CRM, email, chat tools)

Ability to work under pressure and multitask

Previous customer service experience is a plus

  • Language skills (e.g., French, English, German)


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