Chat Support Specialist
1 week ago
Shape the Future of Experience with e& CX Solutions
At e&, we're not just delivering services—we're transforming experiences. We're looking for a visionary professional to join our team and help us lead the charge in Experience & Customer Experience Solutions. As a leader in innovative customer strategies, e& is committed to redefining how businesses interact with customers, combining advanced AI, automation, and data-driven insights to craft seamless, personalized journeys.
We're hiring: "Customer Support Specialists" for e& UAE
•Role Description:
A full-time on-site role in which an outstanding customer experience needs to be delivered by handling the customers' inquiries via chat; providing personalized solutions and eventually achieving our problem-solving goal.
•What we are looking for:
- Fluent English is a must
- Excellent communication skills
- Strong problem-solving and handling abilities
- Grads & Fresh grads
•Working Conditions:
- 5 working days - Rotational shifts (9-hours-shift including a 1-hour-break)
- 2 days off
- Rotational 24/7 shifts for males.
- Max shift for ladies ends at 10:00 PM
•What we are offering:
- Competitive salary and benefits
- 100% paid training
- Social & medical insurance
- Bonus Program
- Refer a Friend Program
- Free Business Line
- UAE travelling offer chance
- Career path & promotional opportunities
- A diverse, inclusive, and healthy environment
•Location:
- Maadi
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