Vodafone Egypt- Customer Care Advisor

**Role Purpose**: We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries; keeping customer satisfaction at the core of every decision and behavior. You will be working from Egypt, supporting our Vodafone customers based in the UK **We offer...** - a global exposure in an...

**Description**: - Setting the strategy and leading the execution of Enterprise Customer Care for Vodafone Egypt - Achieving Enterprise Experience targets represented in Satisfaction NPS scores, churn targets, collection and Bad debt targets and activations targets. - Maximizing Enterprise accounts value through advanced account management for Corporate...

**Role Purpose**: Vodafone launched V by Vodafone in 7 markets across Europe - getting a jump start on the competition as the first offering of its kind within the consumer IoT space. Introducing a new range of smart devices for your home and on the go that lets you keep track of the things you care about, all from your smartphone. The CIOT Service Desk...

Empowers you to shape your world right from the start of your career. Discover is targeted for those of you who have the drive to keep growing, ambition to explore our world of opportunities and ideas to change our customer’s future and yours. 2017-2018 or 2018-2019 graduates. Extracurricular activities and internships. Excellent communication skills....

Responsible for answering incoming off shoring customer calls from UK or German or Spain or Italy according to the account, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. We are seeking energetic and reliable professionals who have between excellent and very good command of spoken English,...

Act as a front line interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard -Own and manage the client relationship: resolving calls efficiently and effectively. - Ensure service level...

Executing in-bound & out-bound calls to existing Medmark Portfolio (PR/Welcome/Renewal Calls). - Providing excellent customer care through dealing with complex queries accurately and professionally over the phone. - Act as the first point of contact with customers to resolve any request. Bachelor degree. - 0-3 year of Experience in Customer Service -...

Be part of the team that works on delivering the best Customer Experience to Vodafone Customers in Germany! Get global exposure and learn what from the best as an International Call Center Agent. We promise you what’s more than just a job and a variety of competitive benefits that no other place has to offer. 1) Excellent German communication skills...

Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding...

**Description**: **Vodafone Returnship Program**: - Returnship program is a paid-internship program for WOMEN who are out of the job market for 3 to 5 consecutive years due to marriage, giving birth, or other reasons. - Duration is 6 months where the respective women joins in internship slots, by the end of the program, she recieves certification of...