Customer Care Agent

4 days ago


مصر, Egypt Medmark Egypt Full time

Executing in-bound & out-bound calls to existing Medmark Portfolio (PR/Welcome/Renewal Calls). - Providing excellent customer care through dealing with complex queries accurately and professionally over the phone. - Act as the first point of contact with customers to resolve any request.
Bachelor degree. - 0-3 year of Experience in Customer Service - Customer oriented with a pleasant personality.
To improve the quality of life for our members in Egypt and overseas by providing them with superior health and life insurance and medical assistance solutions. Our products must always be market-leading solutions which offer the client peace of mind through reliability, excellent customer service, and value for money. All our activities with clients, partners, providers, governing bodies, and the community around us must be driven by a long-term vision to enable us the longevity to serve our customers and support our employees. Our daily activities must always be guided by living our corporate values: Integrity, Care, Excellence, and the belief that we are always Stronger Together



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