Digital Operations Officer
2 weeks ago
KEY ACCOUNTABILITIES
- Monitor Digital operations daily procedures, record and report any failures in Digital systems for relevant party to ensure smooth systems’ operations.
- Observe Digital operations systems backups to ensure the safety of customer and bank data.
- Follow up all of the Disaster Recovery (DR) activities for Digital operations systems to safeguard Digital’ systems’ operational continuity.
- Detect and report bottlenecks in Digital operations systems to provide the needed technical support and recommend solutions.
- Monitor the handling of user tickets to resolve customer and system issues smoothly and satisfactorily.
- Follow up on handling of all related Digital systems’ interfaces maintenance to provide full system functionality to internal and external customers
- Maintain records of daily data communication transactions, problems remedial actions taken, or installation activities for Digital operations systems to support audit requests and/or future reviews.
- Assist in measuring the Digital services availability and recommend improvements to avail the best service to internal & external customers
- Participate in conducting incident reviews for Digital systems to provide lessons learned & avoid future reoccurrence & enhance existing systems availability & resilience.
**Requirements**:
Qualifications & Experience
- Bachelor’s degree in Computer Engineering / Computer Science or its equivalent
- 3-5 years of relevant IT experience
- Good hands-on knowledge of IT operational work
- Good knowledge of Digital systems’ operations
**Skills**:
- Good command of English and Arabic languages
- Good Presentation skills
- Good Communication skills
- Good Analytical and Problem-Solving skills
- Good Knowledge of different technologies
-
Digital & Marketing Operations Officer-northern
2 weeks ago
مصر, Egypt Qatar Airways Full timeQatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Digital and Marketing Operations Officer -Northern Africa based in Cairo, Egypt. You will execute Digital & Marketing Campaigns activities, as well as B2B & B2C activities to...
-
Digital Transformation Director
1 week ago
مصر, Egypt Digital Talent MENA Full timeCairo, Egypt. **Real Estate** Digital Talent MENA is hiring the role Digital Transformation Director for one of our Clients. Our client is one of the leading international developers specializing in vibrant, integrated communities in Europe, the Middle East, and North Africa. As a Digital Transformation Director, you will: - Drive continuous execution of...
-
Chief Operating Officer
1 week ago
مصر, Egypt Digital Talent MENA Full timeCairo, Egypt**Manufacturing and Trading** **Responsibilities**: - Drive the development and execution of the Company’s operational strategies, aligning them with overall business objectives. - Lead the development and implementation of innovative sales and marketing initiatives to drive revenue growth achieve business targets. - Identify and pursue new...
-
Chief Executive Officer
4 weeks ago
مصر, Egypt On-Hire Full timeOur Client, is seeking a visionary and strategic Chief Executive Officer (CEO) to lead our digital banking division. As the CEO, you will be responsible for driving the overall direction, growth, and success of our digital banking operations. Key Responsibilities: - Develop and execute a comprehensive strategic plan for the digital banking division,...
-
Operation Officer
1 week ago
مصر, Egypt Save the Children Full time**Title**:Operation Officer**LOCATION**:Aswan**TEAM/PROGRAMME**:Refugees and Migrants Program**POST TYPE**:FTA**GRADE**: 4**CONTRACT DURATION**:6 months**Child Safeguarding** Level 3: the role holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or...
-
Financial Controller
2 weeks ago
مصر, Egypt Tribe X Digital Full time**We are Tribe X,** an innovative player in the digital marketing landscape with a global reach. We currently have offices in Amsterdam, Cairo and Dubai. We're looking to hire a Financial Controller with experience in ERP / business intelligence dashboards and managing financial operations in a digital marketing environment. You will be joining a team with...
-
Legal Admin
4 days ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
-
Voice Digital Coach
4 weeks ago
مصر, Egypt Orange Business Services Full time**About the role**: **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where...
-
Voice Digital Coach
3 days ago
مصر, Egypt Orange Business Services Full time**Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where required. - Provide...
-
Head of Digital/it
5 days ago
مصر, Egypt AstraZeneca Full timeHead of Digital/IT - NEMAG **ABOUT ASTRAZENECA** AstraZeneca is a global, innovation driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re...
-
Operations Lead
6 days ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
-
Cards Operations Officer
2 weeks ago
مصر, Egypt SSC Egypt Full timeMonitor card operations daily procedures, record and report any failures in card systems for relevant parties to ensure smooth systems’ operations. - Observe Cards operations systems backups to ensure the safety of customer & bank data. - Handle all of the Disaster Recovery (DR) activities for Card operations systems to safeguard card systems’...
-
Associate Partner
1 week ago
مصر, Egypt McKinsey & Company Full time**Who You'll Work With**: You will join the McKinsey Digital team in one of our EEMA offices (Cairo, Johannesburg, or Riyadh). As part of this group, you will join a global team working on everything from IT modernization and strategy to agile, cloud, cybersecurity and digital transformation. You will also work with colleagues from across McKinsey & Company...
-
Digital Marketing
4 weeks ago
مصر, Egypt Scientific Nutrition Full timesenior digital marketing full time for international company groups 5 years minimum experience work in our office in cairo **Salary**: E£8,000.00 - E£30,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - digital marketing: 5 years (preferred)
-
Digital Marketing
15 hours ago
مصر, Egypt Scientific Nutrition Full timesenior digital marketing full time for international company groups 5 years minimum experience work in our office in cairo **Salary**: E£8,000.00 - E£30,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - digital marketing: 5 years (preferred)
-
Digital Head
2 weeks ago
مصر, Egypt Merck KGaA Darmstadt Germany Full timeWork Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...
-
Digital Coach
4 weeks ago
مصر, Egypt Orange Business Services Full time**About the role**: **Purpose**: Digital Coach acts as a Digital Solution Champion being able to guide and assist customer usage as well as to educate on new features, and best practices. **Roles and Responsibilities**: 1.Supports and coaches customers in their use of digital technologies, 2.Assists with digital operations and digital changes, 3.Provides...
-
Head of Digital/it
1 week ago
مصر, Egypt Talent Pal Full timeHead of Digital/IT - NEMAG **ABOUT ASTRAZENECA** AstraZeneca is a global, innovation driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We 're dedicated to...
-
Quality Assurance Officer
3 days ago
مصر, Egypt Pfizer Full timeWhy Patients Need You Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through...
-
HR Operations Officer
4 weeks ago
مصر, Egypt DP World Full timeEducation: University degree of any major preferably in HR or a related field. Years of experience: 1-3 **- Required Skills**: 1. Proven MS Office skills especially MS Excel. 2. Familiarity with HR systems. 3. understanding of local labor considerations. 4. Familiarity with data analytics and database manipulation is preferred. 5. Strong interpersonal...