Senior Applications Operations Engineer
2 days ago
The Role
**Requirements**:
Personal Skills - Strong problem-solving skills for effective troubleshooting. - Proficient in documentation practices to ensure comprehensive records. - Excellent communication skills for effective collaboration and support. Technical Skills - Proficiency with ManageEngine products, including ServiceDesk Plus and OpManager. - Experience with SQL for database management and query operations. - Familiarity with the ITIL framework for managing IT service processes. - Knowledge of Active Directory for managing network resources and user authentication.
About the company
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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