Customer Services

**About the role**: Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**Sutherland Cairo** is searching for a talented and dedicated Customer Service Representative (English Speaker) to join our vibrant team in Fifth Settlement! **Do you thrive on building positive relationships and exceeding customer expectations?** In this exciting role, you'll be the first line of contact for our valued clients, ensuring their needs are...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

**Job Vacancy: (Code: 42/01)** ***Location**: New Maadi - Cairo, Egypt **Duration**: Full Time **Working Hours**: 8:45 am - 5 pm **Days Off**: Friday and Saturday **Salary Range**:5,000 EGP **Medical, Life & Social insurance**: Yes **Qualifications**: - University Degree in Business administration or any other relevant field. - Minimum from 1-2 years of...

**Mission & Summary**: Execute and lead a culture of service excellence at KAIZEN statements, receipts, etc. are completed on time. **Responsibilities**: Figuring out the cause of the problem and the solution for it Providing accurate information using the right tools Manage Customers’ inquiries Project Collections Occupants Relationship &...

**About the role**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of services...

**Job description**: - Handling/editing incoming mails. - Filing it to the correct reference number. - Filing of scanned complaint letters - Creating complaint files in Turn Friendly (Customer Service Management System) - Creating new partners/adapting existing partners. - Recording all important complaint facts in Turn Friendly. - Creating and sending an...

**About the role**: **Responsibilities**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective...

**Responsibilities**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of...

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

Manage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...

Sutherland Cairo is hiring English-speaking customer reps to provide exceptional support for global brands. Join our team, be the primary contact for valued customers, and make an impact with your passion for swift issue resolution and exceptional service. **What we offer** - Highly attractive salary and overnight allowance. - Comprehensive medical and...

Urgent hiring for Female Customer Services position in Egypt she must have previously expresses in customer services must English speaking and writing perfectly basic Salary form 4000 to 6000 kindly please contact 0547067910 -0501073271 Pay: E£4,000.00 - E£6,000.00 per month

iSchool is an e-learning platform that specializes in teaching coding and artificial intelligence to students aged 6 to 18 years old. As part of our mission to empower the next generation of tech innovators, we are seeking a highly motivated and energetic individual to fill the position of Customer Service. As a Customer Service representative at iSchool,...

Receiving all the hotline calls and customer’s inquiries and reply to telephone of any department, not just sales departments. - Receiving all the customer’s problems requests every day during the courses. - Continue with the competent authority in the case of receipt of any request or problem of any client. - Responsible for the halls preparation before...