Dir-banquet Operations

2 weeks ago

مصر, Egypt Marriott International, Inc Full time

**Job Number** 23201889

**Job Category** Event Management

**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory.
- Ensures accurate customer billing for banquet events.
- Ensures coordination and execution throughout the event.
- Attends pre-conference meetings to ensure specifications of the group event are well executed.
- Ensures function space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

**Leading Banquet Team**
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Leads discussions to review scheduled events and proactively avoid service challenges and failures.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Profitability**
- Assists team in developing lasting relationships with groups to retain business and increase growth.
- Manages department controllable expenses to achieve or exceed budgeted goals.

**Ensuring Exceptional Customer Service**
- Anticipates guests' needs and responds promptly.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
- Ensures property policies are administered fairly and consistently.
- Monitors and manages the payroll function.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Ensures employees are treated fairly and equitably.
- Effectively schedules to business demands and for tracking of employee time and attendance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Sets goals and delegates tasks to improve departmental performance.
- Provides additional training to employees of other departments when additional assistance is needed for larger functions.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joi

  • Mgr-banquets

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22154639 **Job Category** Event Management **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high...

  • Assistant Events

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Posting Date** Apr 01, 2021 **Job Number** 21029718 **Job Category** Event Management **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Sheraton Hotels & Resorts **Schedule** Full-Time **Relocation?** N **Position Type** Management **Located Remotely?** N - When you join the Sheraton family, you...

  • Assistant Banquets Manager

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22213676 **Job Category** Event Management **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting in...

  • Dir-banquet Operations

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **رقم الوظيفة** 23201889 **التصنيفات** Event Management **الموقع** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟** N **نوع الوظيفة**...

  • Senior Manager Banquets

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24057186 **Job Category** Event Management **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally providing high quality service...

  • Banquet Operations Supervisor

    7 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22201651 **Job Category** Food and Beverage & Culinary **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team. Inspect grooming and attire of staff and...

  • Banquet Head Chef

    3 weeks ago

    مصر, Egypt Emprego EG Full time

    **About Us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Banquet Head Chef

    4 days ago

    مصر, Egypt IHG Full time

    **About us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Banquet Head Chef

    3 weeks ago

    مصر, Egypt Emprego EG Full time

    **About Us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Banquet Head Chef

    5 days ago

    مصر, Egypt Emprego EG Full time

    **About Us** At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • Dir-room Operations I

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22156218 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms Operations. Areas...

  • Dir-food & Beverage

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23053330 **Job Category** Food and Beverage & Culinary **Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property’s...

  • Assistant Director of Food

    4 days ago

    مصر, Egypt SOFITEL Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Operations Support

    4 weeks ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks....

  • Social Events Manager

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22147259 **Job Category** Event Management **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in...

  • Heart of The House Specialist

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23114067 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily kitchen utility operations. Areas of responsibilities...

  • Steward

    7 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23010397 **Job Category** Food and Beverage & Culinary **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily kitchen utility operations....

  • Health & Safety Eng

    2 weeks ago

    مصر, Egypt SOFITEL Full time

    **Main Duties**: - Maintain a high level in performing his duties and responsibilities. - Ensures the efficient operation of all electrical equipment as well as installation and replacement of connections and equipment. - Develops a solid operational knowledge of all engineering operational procedure. - Develops a solid operational knowledge of all...

  • Dir-engineering-a

    6 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22169899 **Job Category** Engineering & Facilities **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Provides a high level of property maintenance knowledge. Position has...

  • Dir-human Resource Operations

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Número de Empleo** 23082959 **Categoría de Empleo** Human Resources **Ubicación** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece igualdad de...