Bo Voice Core Team Lead
2 days ago
**About this opportunity**:
We are now looking for a **BO VOICE Core Team Lead** that will be responsible for IMS, CS, UDC & fixed domains of Telecom Egypt and managing the project support integration & Acceptance phases. Responsible for verifying new solutions from post-planning team
**What you will do**:
- Providing technical solutions regarding hardware and configuration problems in agreed time frame.
- Ensuring fast response, accurate actions, and decisions during crisis.
- Handling CSRs with customer support team E2E.
- Ensuring reliable accurate solutions provided by CS.
- Reviewing new projects’ documentations (HLD, LLD ATP.)
- Verifying test cases and ensuring the applicability according to the network current setup scenarios.
- Migrating new services and nodes to live network while avoiding incidents or major issues.
- Periodic auditing on license-controlled nodes to raise flag in case of traffic profile changes.
**You will bring**:
- Bachelor’s degree in Engineering (Telecom) with 5-10 years’ experience in IMS/Voice Core domain.
- Deep knowledge in troubleshooting for IMS, CS, UDC & fixed products.
- Solid experience in leading major cases troubleshooting with other domains (ex. EPC).
**Why joins Ericsson?**
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and inspiration to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo || Egypt : Cairo : Smart Village
Req ID: 686818
-
Voice Core
2 weeks ago
Mansoura, Egypt Vodafone Full time**Role Purpose**: to design roaming services and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role includes leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution assurance with other technology domains...
-
Sr. Supervisor, Converged Core Switching
3 weeks ago
Mansoura, Egypt Orange Egypt Full time**Job brief**: Perform and develop the operational tasks to facilitate Core Switching & IMS services and implement expansions and modifications based on work orders or immediate intervention in emergency cases as well as providing technical support and solutions for different aspects related to Core Switching & IMS network. **Responsibilities**: 1-...
-
Senior Voice Engineer
3 days ago
Mansoura, Egypt Centro Global Solutions Full timeResponsible for installing, supporting, and managing the voice infrastructure components. Troubleshoot voice problems and ensure availability & performance standards. **Role and Responsibilities**: - Responsible for providing critical support to internal customers. - Manage and configure different unified communication and contact center platforms. -...
-
Data Modeler Lead
7 days ago
Mansoura, Egypt Teradata Full timeThe Teradata Data Modeler Lead is a consulting delivery role as part of Teradata DWH projects delivery engagements. Teradata Data Modeler together with Business Analysts contributes in the delivery of the business analysis and data design workstream for Teradata services delivery and must have a deep understanding of the fine points of the data arena: data...
-
Quality Team Lead
4 weeks ago
Mansoura, Egypt FlairsTech Full timeDetails Required Experience 6 years Department Digital Solutions Career Level Position Location Cairo **Skills**: - Test Planning Manual Testing Requirements and responsibilities We’re looking for a highly motivated Software Quality Team Lead with excellent analytical and leadership skills. Our best match would be someone who ensures that tasks are...
-
Senior Telephony Incident Management Engineer
2 weeks ago
Mansoura, Egypt Orange Business Services Full time**About the role**: Work on 2 main technologies: Switched Voice (known in OBS as BTG) and Microsoft Telephony (Skype for Business/TEAMS/Direct routing). - Provide second level expert support for OBS customers in both technologies. - Ensure outstanding customer experience. - Own incidents/changes according to shift rules. - Own incident through its life...
-
She Lead
4 days ago
Mansoura, Egypt Emprego EG Full timeJob Description **Company Profile**: At Unilever you are more than your job title, you are part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and...
-
Customer Service Team Leader
1 week ago
Mansoura, Egypt Informa Markets Full timeCompany Description Company Overview **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow,...
-
Sr. Supervisor, Core
3 weeks ago
Mansoura, Egypt Orange Egypt Full time**Responsibilities**: 1- Planning and development of Data Network security. 2- Develop and evolve highly available, effective and efficient technology infrastructure security products and services. 3- Capacity planning for data network security components. 4- Remain at the cutting edge of security issues surrounding network, systems, and data security as...
-
Benefits Administration Lead
4 weeks ago
Mansoura, Egypt PepsiCo Full timeOverview: - Managing Benefits Administration Cairo Business Services team and leading on benefits operational agenda. - Leading on driving payroll and benefits services for Saudi BU and UAE BU. - Delivering Service Level Agreements/Key Performance Indicators and improving efficiency of the operations each year for Egypt and SSFL BUs. - Manage Vendor...
-
Software Technical Lead
4 weeks ago
Mansoura, Egypt Centro CDx Full timeCreates and executes development plans through gathering requirements to meet business-changing needs and requirements. - Responsible for managing technical risks through creating department plans to deliver high-quality software services to the community. - Maintain quality standards of all software by designing new features and enhancements to expand the...
-
Senior Telephony Incident Management Engineer
2 weeks ago
Mansoura, Egypt Orange Business Services Full time**About the role**: - Work on 2 main technologies: Avaya and Microsoft Telephony (Skype for Business/TEAMS/Direct routing). - Provide second level expert support for OBS customers in both technologies. - Ensure outstanding customer experience. - Own incidents/changes according to shift rules. - Own incident through its life ensuring service restoration &...
-
Technical Lead
7 days ago
Mansoura, Egypt Teradata Full timeProject Technical Lead Are you interested to join the world’s leader in Pervasive Data Intelligence and be part of Teradata Consulting Team. We are looking for someone who enjoys staying abreast of new technologies that may be relevant to future solutions whilst maintaining a balance of supportability, simplicity, and ease of delivery and...
-
Sales Team Leader
2 weeks ago
Mansoura, Egypt Ebny Real Estate Full timeCreate an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognize high...
-
Qhse Lead
1 week ago
Mansoura, Egypt Nokia Full timeCome create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...
-
SOC Lead
2 weeks ago
Mansoura, Egypt CyShield Full timeCyShield is Hiring a SOC Lead that will be joining the cyber security operations team. In this role you will be leading security operations monitoring and responding to alerts and security incidents. This position leads an operational team to conduct in-depth analysis of security events with the specific ability to identify Indicators of Compromise, perform...
-
Digital and Social Media Specialist
2 weeks ago
Mansoura, Egypt OPPO Egypt Full time1. Local social media(FB\Twitter\Other local social media) management and operation 2. Online activities coordination, execution and management 3. Social voice monitoring and report 4. Online PR support: product trial and digital media coordination 5. Official site update(local news& press release) and maintenance monitoring 1. Local social media operation...
-
Team Leader, Software Quality
2 weeks ago
Mansoura, Egypt Arrow Electronics, Inc. Full time**Position**: Team Leader, Software Quality **Duties and Responsibilities**: - Leading a team of professional QC engineers through the whole SDLC to ensure high quality delivery of products and services. - Managing Testing activities on a project includes estimating the effort. - Participating in business requirements and designs reviews. - Designing and...
-
Employee Services Team Lead
4 weeks ago
Mansoura, Egypt PepsiCo Full time**Responsibilities** - Manage all HR related workflows and transactions for SAP/SuccessFactors within strict time, hence ensuring global data quality and accurate HR records - Ensure smooth data flow between interfaced systems: EC/KENEXA/myPnD/Learning through daily/weekly audits and take corrective action and process changes as needed - Manage vendor...
-
Lead Control System Engineer
4 weeks ago
Mansoura, Egypt LHR Saudi Arabia Full time**Who is our client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...