Account Director
3 days ago
**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
**Who we're looking for**:
We are excited to announce an opportunity for an experienced Account Director to join VML. As the Account Director, you will be responsible for providing strategic direction and support to clients in driving short-term sales and building long-term brand value.
**What you'll be doing**:
- Exercise overall quality control over accounts and ensure successful implementation of client objectives
- Build and maintain internal processes and relationships to efficiently meet client needs
- Work closely with clients to understand their business needs and objectives, set strategies, and ensure execution
- Anticipate opportunities and plan for the unexpected
- Foster constructive work environment and teamwork within the account team
- Train and motivate team members by developing their abilities
- Manage financial upkeep of the account by ensuring efficiency and undertaking financial negotiations
- Act as a strategic partner to the account's planner by bringing insightful and relevant information to development
- Regularly report to Business Director on daily operations of the account
- Understand customer requirements and generate new business
- Ensure timely delivery of services and products to clients
- Resolve issues to maintain and strengthen customer trust
- Communicate overall quarterly/annual progress to senior management and external stakeholders
**What you'll need**:
- BS/BA in marketing or advertising specialization
- Minimum 6 years of experience in Account Management within an agency
- Strong computer skills, including Microsoft Office
- Excellent project management and time management skills
- Exceptional presentation and writing skills
- Ability to judge creative and provide effective feedback
- Attention to detail and strong communication skills
- Flexibility and problem-solving skills
- Resourceful in finding information
- Understanding and appreciation of great advertising and good creative judgment
- General awareness of society and interest in brands
- Entrepreneurial spirit and team player
- Demonstrable experience in negotiation and meeting client requirements
- Solid understanding of budgeting and reporting on progress
- Willingness to travel upon request
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At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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